Maria Rogacka
Cork,Ireland
Summary
Highly skilled professional with extensive experience in customer service, hospitality, and restaurant operations. Demonstrates exceptional time management, multitasking capability, and a commitment to delivering excellent customer service. Proficient in cash handling, data entry, and data management with a strong ability to meet deadlines. Adept at using Microsoft Office and maintaining case files with precision. Career goal includes leveraging analytical thinking and organisational skills to enhance operational efficiency in a dynamic work environment.
Perceptive individual with passion for criminal justice and desire to positively impact community. Skilled in using various computer software and databases, analysing information and report writing. Possesses strong communication and collaboration skills, working well in teams and independently. Seeking to gain hands-on experience and contribute to investigations in professional setting.
Overview
6
6
years of professional experience
Work History
Retail sales associate
Sports Direct
Mallow, County Cork
12.2024 - Current
- Operated till systems correctly, ensuring accurate transactions.
- Advised customers on product selection based on their needs.
- Handled cash transactions accurately maintaining financial integrity.
- Dealt with returns, ensuring customer satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Civil Servant
Courts Service
Cork, Cork
06.2023 - 02.2024
- Upheld highest standards of confidentiality whilst handling sensitive information.
- Improved court efficiency by processing legal paperwork promptly.
- Organised files for easy retrieval during hearings.
- Assisted public with enquiries, ensuring prompt responses and customer satisfaction.
- Handled sensitive information with utmost confidentiality and professionalism.
- Optimised case flow by coordinating communications and effectively conveying information among court personnel.
- Processed high court bails, legal aids, court warrants, Guarda warrents... and many more
Waitress Accommodation Assistant
Mcsweenys Arms Hotel
Killarney
06.2021 - 08.2023
- I was a waitress during breakfast at the hotel, and also waitressing in the cafe
- I also was the accommodation assistant, from cleaning in rooms to cleaning in the kitchen after breakfast
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Improved customer satisfaction by providing efficient and friendly service.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Receptionist/Assistant
Euphoria Hair and Beauty Salon
Tralee
06.2019 - 08.2019
- Working at the reception, answering calls, dealing with customers, making coffee, cleaning
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
Education
leaving cert -
Scoil Phobail Sliabh Luachra
Bachelor in criminal justice - criminal justice
University of Limerick
Limerick 09/2021 -
Skills
- Time management
- Serving
- Customer service
- Hospitality
- Cash handling
- Restaurant experience
- Server
- Fast learner
- Analytical Thinking
- Organization
- Data Entry
- Data Management
- Met deadlines
- Skilled in using Microsoft Office
- Committed to delivering excellent customer service
- Court recording systems operation
- Document scanning and filing
- Fine collection efficiency
- Case file maintenance
- Multitasking capability
Languages
Polish
English
Custom
Maria Rogacka, kanturk, Cork, Co.Cork, P51XF9N, +353 83 036 6684, maryrogacka1789@gmail.com, 07/21/03
Timeline
Retail sales associate
Sports Direct
12.2024 - Current
Civil Servant
Courts Service
06.2023 - 02.2024
Waitress Accommodation Assistant
Mcsweenys Arms Hotel
06.2021 - 08.2023
Receptionist/Assistant
Euphoria Hair and Beauty Salon
06.2019 - 08.2019
leaving cert -
Scoil Phobail Sliabh Luachra
Bachelor in criminal justice - criminal justice
University of Limerick
09/2021 -
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