MARI-KRISTIN NEMSKA

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Maintained updated knowledge through continuing education and advanced training.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Systems used: ERP SYSTEMS; SAP, WINSHUTTLE, ARIBA, MDG

• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
• Collaborated with other team members to create fresh brand ideas and project initiatives
• Collaborated closely with the CEO on long-term strategic planning initiatives related to projects in development or execution stages.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Coordinated resources across multiple departments and teams as needed for successful completion of projects.

• Developed and implemented strategic sales plans to increase customer base and ensure customer retention.
• Established and maintained relationships with key customers to identify new business opportunities.
• Created, maintained and evaluated customer databases in order to maximize sales opportunities.
• Conducted market research to identify industry trends, pricing strategies and competitive landscape.
• Directed all aspects of the sales cycle from initial contact through successful closure of deals.
• Negotiated contracts with potential clients while maintaining a focus on profitability objectives.
• Managed financial forecasting for future sales activity based on historical performance metrics.

• Organization of work in the workshop and a team of 60 people,.
• Responsible for the final state of all products according to standard methods for physical, chemical, and microbiological analyses.
• Accountable for manpower scheduling according to the weekly production schedule.
• Performed regular inventory checks to ensure accurate records of stock levels.
• Organized monthly tastings featuring different spirit selections from various distilleries.
• Ensured compliance with health and safety regulations when handling alcoholic beveragesrepared reports on sales figures, inventory levels, customer satisfaction ratings.
• Attended trade shows and industry conferences as a representative of the company's brand.
• Displayed and retained extensive knowledge of liquors, wines and entrees.