Mareth Gunning
Galway
Summary
Accomplished leader with expertise in team management and decision-making, honed as Assistant Store Manager at Aldi. Enhanced customer loyalty and increased sales through strategic initiatives.
Proficient in MS Office, with a strong focus on attention to detail and conflict resolution.Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
31
31
years of professional experience
Work History
Assistant Store Manager
Aldi
05.2019 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Provided monthly work schedules to employees to accommodate business demands and annual leave requests.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Administrative Assistant
Gunning Forestry Ltd
09.2011 - 03.2019
- Answered multi-line phone system, routing calls and delivering messages to staff
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Waitress Supervisor
Shannon Oaks Hotel
07.1994 - 09.2011
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Supervised food presentation and plating to enhance visual appeal.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Monitored food inventory and supplies to prevent waste.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Set and oversaw weekly and special event menu plans.
- Strengthened team morale and cooperation by organizing regular training sessions.
Education
Leaving Certificate -
St. Raphael's College
Loughrea Co GalwaySkills
- Time management
- Team management
- Data entry
- Attention to detail
- Recordkeeping and file management
- MS office
- Documentation and reporting
- Decision-making
- Office management
- Team collaboration
- Document management
- Staff management
- Schedule coordination
- Scheduling
- Work Planning and Prioritization
- Microsoft outlook, word, and Excel
- Strong leadership
- Conflict resolution
Timeline
Assistant Store Manager
Aldi
05.2019 - Current
Administrative Assistant
Gunning Forestry Ltd
09.2011 - 03.2019
Waitress Supervisor
Shannon Oaks Hotel
07.1994 - 09.2011
Leaving Certificate -
St. Raphael's College
Reference
Reference available upon request,
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