Marcus Johnson
Kelowna
Summary
Personable and reliable candidate with strong focus on customer service and teamwork. Understands importance of maintaining accurate transactions and providing positive customer experience. Committed to contributing to smooth and efficient store operation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Calendar Club (Seasonal)
10.2024 - 12.2024
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Sandwich Artist/Cashier
Subway
03.2023 - 09.2024
- Enhanced customer service through speed and accuracy while making sandwiches.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained a clean and organized work environment, adhering to strict sanitation standards.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Food preparation
- Operated manual and electric appliances to peel, slice, and trim food.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
Education
High School Diploma -
Henry Wise Wood High School
Calgary, Alberta07-2019
Skills
- Customer service
- Cleaning and organization
- Flexible schedule
- Cash handling proficiency
- Food preparation
- Problem-solving
- POS system use
- Food safety
- Professionalism and courtesy
Certification
Serving it Right Certificate - Responsible Service BC
Food Safe Certificate - Alert First-Aid Inc
Accomplishments
- Proficiently served customers in a fast working environment alone.
- Canvassing a political campaign by placing 100 pamphlets on doors, collected 50 signatures, and placed political signs around the area in Calgary, AB.
Timeline
Retail Sales Associate
Calendar Club (Seasonal)
10.2024 - 12.2024
Sandwich Artist/Cashier
Subway
03.2023 - 09.2024
High School Diploma -
Henry Wise Wood High School
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