Marcin Betkowski
Limerick
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
18
18
years of professional experience
Work History
Sales Assistant,Supervisor,Manager
Centra
Limerick
10.2005 - 02.2024
- Accepted and completed cash, check and credit card payments.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed orders accurately and efficiently using a POS system.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Maintained cleanliness of the sales floor area at all times.
- Replenished merchandise on shelves as needed throughout the day.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Performed regular price checks to ensure competitive pricing.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Resolved customer complaints in a timely manner.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted in creating displays to promote products.
- Processed special orders for out-of-stock items when necessary.
- Assisted customers with returns, exchanges and refunds.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained records related to sales for store management.
- Collaborated with team members to achieve sales targets.
- Managed inventory levels, restocked shelves as needed.
- Assisted customers in selecting products, providing excellent service.
- Handled customer complaints professionally and efficiently.
- Ensured store cleanliness and adherence to safety standards.
- Trained new employees on sales floor procedures and protocols.
- Performed opening and closing duties, including cash handling.
- Conducted regular price audits to ensure accuracy.
Education
High School Diploma -
High Project
Poland06-1999
Skills
- Visual Merchandising
- Processing payments
- Merchandising proficiency
- Display building
- Cash Handling
- Opening and closing procedures
- Goal-Oriented
- Stock management
- Cash Register Operation
- Returns and exchanges
- Fitting room maintenance
- Product management and pricing
- Product Merchandising
- Sales expertise
- Store Organization
- Customer Assistance
- Inventory Management
- Retail Merchandising
- Product Knowledge
- Payment Processing
- Team Cooperation
- Brand Promotion
- Merchandising and Display
- Damaged goods returns
- Self Motivation
- Order Management
- Store Policies and Procedures
- POS Software
- Friendly and Helpful
- Time Management
Languages
Polish
First Language
English
Upper Intermediate (B2)
B2
Timeline
Sales Assistant,Supervisor,Manager
Centra
10.2005 - 02.2024
High School Diploma -
High Project
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