Summary
Overview
Work history
Education
Skills
Timeline
Generic

Marcelo Valtudes

Dublin,Ireland

Summary

Friendly and approachable, with strong communication skills and keen ability to assist customers and manage transactions efficiently. Demonstrates reliability and teamwork, ensuring smooth and welcoming store environment. Ready to contribute positively and significantly.

Overview

7
7
years of professional experience

Work history

Kitchen porter

The Samuel Hotel
Dublin, Ireland
10.2024 - Current
  • Consistently adhered to food hygiene regulations whilst dealing with food waste.
  • Assisted chefs in food preparation for efficient meal service.
  • Completed deep cleaning tasks as instructed by supervising chef or manager.
  • Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.

Assistant sales manager

Moda Style BH
Belo Horizonte, Brasil
03.2023 - 06.2024
  • Undertook administrative tasks to support daily operations of the store.
  • Provided assistance to customers, improving their shopping experience.

Assistant store manager

Carrefour
Belo Horizonte, Brasil
01.2021 - 07.2022
  • Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
  • Resolved customer complaints efficiently, ensured customer satisfaction.
  • Promoted use of loyalty programmes amongst customers; boosted repeat business.

Bank support worker

Sicoob Credilivre
Belo Horizonte, Brasil
01.2019 - 12.2019
  • Increased customer satisfaction with professional and timely communication.
  • Built strong relationships with clients to foster loyalty.
  • Streamlined banking procedures, enhancing operational efficiency.
  • Ensured smooth operation of daily banking activities, improving workflow.


Education

Diploma of Higher Education - Administration

PUC MINAS
Belo Horizonte - Brasil
01.2017 - 12.2021

Business Technical Administrator - Administration

SEBRAE MG
Belo Horizonte - Brasil
01.2009 - 12.2011

Upper Intermediate - English

SEDA College
Dublin - Ireland
07.2024 -

Skills

  • Punctuality and reliability
  • Personal selling techniques
  • Bookkeeping basics
  • Building customer loyalty
  • Customer interaction
  • Product knowledge
  • Team player mentality

Timeline

Kitchen porter

The Samuel Hotel
10.2024 - Current

Upper Intermediate - English

SEDA College
07.2024 -

Assistant sales manager

Moda Style BH
03.2023 - 06.2024

Assistant store manager

Carrefour
01.2021 - 07.2022

Bank support worker

Sicoob Credilivre
01.2019 - 12.2019

Diploma of Higher Education - Administration

PUC MINAS
01.2017 - 12.2021

Business Technical Administrator - Administration

SEBRAE MG
01.2009 - 12.2011
Marcelo Valtudes