Marcelo Valtudes
Dublin,Ireland
Summary
Friendly and approachable, with strong communication skills and keen ability to assist customers and manage transactions efficiently. Demonstrates reliability and teamwork, ensuring smooth and welcoming store environment. Ready to contribute positively and significantly.
Overview
7
7
years of professional experience
Work history
Kitchen porter
The Samuel Hotel
Dublin, Ireland
2024.10 - Current
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Assisted chefs in food preparation for efficient meal service.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
Assistant sales manager
Moda Style BH
Belo Horizonte, Brasil
2023.03 - 2024.06
- Undertook administrative tasks to support daily operations of the store.
- Provided assistance to customers, improving their shopping experience.
Assistant store manager
Carrefour
Belo Horizonte, Brasil
2021.01 - 2022.07
- Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
- Resolved customer complaints efficiently, ensured customer satisfaction.
- Promoted use of loyalty programmes amongst customers; boosted repeat business.
Bank support worker
Sicoob Credilivre
Belo Horizonte, Brasil
2019.01 - 2019.12
- Increased customer satisfaction with professional and timely communication.
- Built strong relationships with clients to foster loyalty.
- Streamlined banking procedures, enhancing operational efficiency.
- Ensured smooth operation of daily banking activities, improving workflow.
Education
Diploma of Higher Education - Administration
PUC MINAS
Belo Horizonte - Brasil 2017.01 - 2021.12
Business Technical Administrator - Administration
SEBRAE MG
Belo Horizonte - Brasil 2009.01 - 2011.12
Upper Intermediate - English
SEDA College
Dublin - Ireland 2024.07 -
Skills
- Punctuality and reliability
- Personal selling techniques
- Bookkeeping basics
- Building customer loyalty
- Customer interaction
- Product knowledge
- Team player mentality
Timeline
Kitchen porter
The Samuel Hotel
2024.10 - Current
Upper Intermediate - English
SEDA College
2024.07 -
Assistant sales manager
Moda Style BH
2023.03 - 2024.06
Assistant store manager
Carrefour
2021.01 - 2022.07
Bank support worker
Sicoob Credilivre
2019.01 - 2019.12
Diploma of Higher Education - Administration
PUC MINAS
2017.01 - 2021.12
Business Technical Administrator - Administration
SEBRAE MG
2009.01 - 2011.12