Maraea nieling-Schuurmans
Dowth
Summary
I'm a bubbly, friendly, and approachable person who genuinely enjoys working with people and providing great customer service. My experience across hospitality, retail, logistics, and agriculture has made me adaptable, dependable, and confident in solving problems under pressure. I'm a quick learner with a positive attitude, always eager to develop new skills and take on new challenges. I'm excited to bring my enthusiasm, strong work ethic, and customer-focused approach to your team
Overview
2
2
Languages
2
2
years of professional experience
Work History
BNB Host/Receptionest
self employed
dowth, ireland
11.2025 - Current
- Delivered excellent support before, during, and after guest stays.
- Responded to enquiries professionally via phone, email, and messaging.
- Resolved booking issues, complaints, and unexpected situations quickly.
- Handled dissatisfied guests calmly and worked towards positive outcomes.
- Understood customer concerns and provided appropriate solutions.
- Managed multiple bookings and customer enquiries simultaneously.
- Prioritised urgent requests and met response deadlines.
- Used online booking platforms, email, and digital communication tools confidently.
Farm Hand/MIlker
Mc Guinness Partnership
slane, ireland
01.2026 - Current
- Met strict schedules and completed tasks accurately, ensuring effective farm operations.
- Achieved daily milking and livestock care deadlines, contributing to overall farm productivity.
- Monitored animal health, hygiene, and milk quality, ensuring compliance with established standards.
- Identified equipment issues or animal health concerns and reported them promptly.
- Worked effectively with colleagues to maintain smooth farm operations.
- Followed strict hygiene, animal welfare, and workplace safety standards.
- Performed well in a physically demanding, fast-paced environment and adapted to changing priorities.
- Demonstrated dependability, punctuality, and a strong commitment to completing tasks to a high standard.
Retail Manager/Scuba instrutor
Aotearoa DIve
rotorua, New Zealand
03.2025 - 08.2025
- Delivered exceptional service to customers in both retail and instructional settings, ensuring a positive experience.
- Explained products, safety procedures, and services clearly while building strong customer relationships.
- Resolved customer enquiries, complaints, pricing discrepancies, and operational issues efficiently.
- Managed stock levels, pricing, ordering, and merchandising to ensure product availability.
- Processed bookings, managed inventory systems, handled payments, and maintained accurate records.
- Balanced customer service, retail operations, stock management, and scuba instruction in a fast-paced environment.
- Supervised daily retail operations, trained customers and staff, and collaborated effectively with colleagues.
- Maintained accurate pricing, inventory records, and ensured compliance with safety and operational procedures.
forklift driver
bakles edible oils
tauranga, New Zealand
06.2024 - 03.2025
- Accurately picked, packed, and verified customer orders to minimise errors.
- Prioritised workloads and consistently met daily deadlines in a fast-paced environment.
- Managed inventory efficiently while maintaining accurate stock records.
- Identified and resolved order discrepancies and stock issues to ensure timely deliveries.
- Used warehouse management systems and handheld scanners to process orders and update inventory.
- Coordinated effectively with drivers, warehouse staff, and supervisors to ensure smooth operations.
- Worked collaboratively to achieve productivity and customer service targets.
- Maintained a strong attendance record and consistently met accuracy and performance standards.
Education
scuba instructing
OWSI scuba instructor
tauranga nz01-2024
ncea level 1, 2 and 3
katikati college
katikati new zealand01-2021
Skills
- Customer Service
- Excellent Verbal & Written Communication
- Active Listening
- Problem Solving & Complaint Resolution
- Time Management
- Multitasking
- Computer & Data Entry Skills
- Attention to Detail
- Organisation & Prioritisation
- Teamwork & Collaboration
- Adaptability & Flexibility
- Inventory & Stock Management
- Administrative & Record Keeping
- Reliability & Strong Work Ethic
- Working Effectively Under Pressure
Languages
English
Proficient
C2
Dutch
Advanced
C1
Timeline
Farm Hand/MIlker
Mc Guinness Partnership
01.2026 - Current
BNB Host/Receptionest
self employed
11.2025 - Current
Retail Manager/Scuba instrutor
Aotearoa DIve
03.2025 - 08.2025
forklift driver
bakles edible oils
06.2024 - 03.2025
scuba instructing
OWSI scuba instructor
ncea level 1, 2 and 3
katikati college