MANOHAR NARAYAN
Ballincollig,Ireland
Summary
Experienced IT professional with over 11 years in NAS storage, Ethernet IP networking, and performance troubleshooting. Proven ability to manage complex infrastructures with expertise in PowerScale storage and InfiniBand/Ethernet technologies. Demonstrated leadership through mentoring and technical training, driving team success and skill development. Committed to resolving technical issues efficiently and effectively. Driven to solve complex technical challenges through innovative troubleshooting and creative problem-solving.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Senior Engineer – Networking and S3
Dell Technologies
Cork, Ireland
05.2022 - 11.2025
- Specialised in PowerScale Storage NAS ethernet Networking, S3 and SMB protocols across EMEA.
- Expertise in troubleshooting performance issues related to network and protocol.
- Analysed packet captures using Wireshark and Tshark to identify network related issues and performance bottlenecks.
- Worked on PowerScale SyncIQ replication, SnapshotsIQ to manage backup and replication efficiently.
- Worked on Severity 1 cases and escalations promptly to maintain high customer satisfaction.
- Wrote Knowledge base articles and service enhancement requests to internal development team.
- Streamlined daily operations through effective use of Linux command line and scripting.
- Contributed technical expertise to customer and professional services during storage and network implementation.
- Assisted Level 1 engineers with customer escalations to resolve issues promptly.
- Facilitated training sessions for engineers to enhance technical skills.
Documented new issues and maintained comprehensive case history records.
Systems Engineer
Royal Dutch SHELL
Bangalore, India
12.2020 - 05.2022
- Managed ISILON NAS storage and HPE network infrastructure across 10 global locations.
- Led technical initiatives in data center migrations, storage optimization, and network consolidation.
- Developed comprehensive SOPs and troubleshooting guides, streamlining operational efficiency.
Subject Matter Expert - ISILON Networking
DELL EMC
Bangalore, India
08.2014 - 12.2020
- Served as Subject Matter Expert for Isilon networking across APJ region.
- I specialize in ISILON installation, configuration, and troubleshooting Backend and Frontend networking.
- Resolved high-severity cases involving performance, network, and filesystem issues.
- Acted as the primary point of contact for business-critical customer escalations.
Education
Master of Technology - Software Engineering
Birla Institute of Technology & Science
Pilani, India 02.2015 - 09.2019
Bachelor of Computer Applications - Computers
Bangalore University
Bangalore, India 06.2011 - 05.2014
Skills
- NAS technology and expertise in network and performance troubleshooting
- Packet capture analysis (Wireshark, Tshark)
- TCP/IP, Ethernet, InfiniBand, and Layer 2 Networking
- File-sharing protocols (SMB, NFS), Windows Active Directory, DNS
- Knowledge of Windows and Linux OS
- Strong communication, mentoring, and leadership
- Empathetic listener and persuasive communicator
- Experienced in public speaking and presentations
Certification
- Specialist - Systems Administrator, Isilon Solutions Version 2.0.
- Specialist - Implementation Engineer, Isilon Solutions Version 2.0.
- Specialist - Platform Engineer, Isilon Version 2.0
- Specialist - Technical Support Engineer, Isilon version 2.0.
- Associate - Information Storage and Management Version 3.0
Affiliations
- Theatre acting, short story writing, Screenplay writing
Languages
English
Fluent
Timeline
Senior Engineer – Networking and S3
Dell Technologies
05.2022 - 11.2025
Systems Engineer
Royal Dutch SHELL
12.2020 - 05.2022
Master of Technology - Software Engineering
Birla Institute of Technology & Science
02.2015 - 09.2019
Subject Matter Expert - ISILON Networking
DELL EMC
08.2014 - 12.2020
Bachelor of Computer Applications - Computers
Bangalore University
06.2011 - 05.2014