Manny Oduwaye
Dublin,Ireland
Summary
Experienced professional with a strong background in customer service, retail sales, and management. Demonstrates expertise in Microsoft Word, Office 360, and executive presentation development. Proven ability to handle cash management, invoicing, billing, and stock management efficiently. Adept at customer and supplier engagement, transaction recording, and handling returns and exchanges. Known for excellent communication skills, adaptability, problem-solving abilities, and a positive attitude. Career goal includes leveraging extensive product knowledge and leadership skills to drive team success and enhance customer satisfaction.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Operations Executive
Hibernian Healthcare Ltd
Dublin, Ireland
11.2023 - 05.2024
- Managed 50% daily operations to ensure smooth workflow and optimal inventory levels
- Handled 50% patient calls and orders, maintaining high service standards
- Fostered strong relationships with clients, vendors, and providers
- Developed SOPs to enhance productivity and streamline processes
- Collaborated with teams to align and achieve operational goals
- Facilitated cross-functional teamwork to align operational objectives, fostering a cohesive work environment and driving collective success
- Conducted thorough analysis of operational workflows, implementing data-driven solutions that optimized resource allocation and productivity
- Spearheaded the development of forward-thinking Standard Operating Procedures, positioning the company for long-term operational success and scalability
Sales Assistant
Applegreen
Celbridge, Ireland
01.2023 - 11.2023
- Enhanced customer satisfaction through attentive service and detailed product knowledge
- Managed stock levels and arranged displays, ensuring optimal product presentation
- Processed transactions efficiently, maintaining accuracy in billing and invoicing
- Resolved customer inquiries and complaints, improving store reputation
- Supported sales growth by promoting special offers and store cards
- Enhanced customer satisfaction by providing attentive service and efficient payment processing
- Optimized store presentation through meticulous merchandising and regular stock updates
- Strengthened team performance by training new assistants and ensuring readiness for promotions
- Drove sales growth through personalized customer service, efficient product restocking, and proactive merchandise location, enhancing overall shopping experience
- Maintained immaculate product displays and store cleanliness, ensuring a visually appealing shopping environment and adherence to brand standards
- Facilitated smooth store operations by processing transactions swiftly, managing refunds professionally, and training new staff on point-of-sale systems
Sales Assistant
Lidi
Celbridge, Ireland
09.2018 - 09.2020
- Optimized inventory management through efficient handling of large stock deliveries and strategic placement of new promotions to maximize visibility
- Fostered positive customer relationships by providing attentive assistance, product knowledge, and going above and beyond to meet shopper needs
- Maintained pristine store conditions and visually appealing product displays, ensuring strict adherence to brand standards and creating an inviting shopping atmosphere
Education
BACHELOR'S - PUBLIC ADMINISTRATION AND SOCIOLOGY
University of Limerick
Limerick 09.2019 - 05.2023
Bachelor of Arts - Administration
University of Iceland
Reykjavik 08.2021 - 12.2021
High School Diploma - Social Care And Communications
Ballyfermot College of Further Education Ballyfermot
Dublin09.2018
GCSEs -
Salesian College
Celbridge, Co Kildare 09.2009 - 05.2014
Skills
- Microsoft Word (Experienced), Office 360, Leadership, Management, Problem-solving, Teamwork, Customer service
- Adaptability, Cash Management, Communication, Retail Sales, Bookkeeping, Executive presentation development, Invoicing
- Billing, Stock management
- Customer and supplier engagement
- Transaction recording
- Returns and exchanges handling
- Customer Service
- Product knowledge
- Payment Processing
- Positive attitude
Accomplishments
Awards
- THE ACRE Project: Annual Christmas Fair 2012
- THE ACRE Project: Bag Packing, Celbridge 2013
- THE ACRE Project: Bag Packing, Lucan 2013
- ART AWARD for 5th Year at Salesian College 2013
- Nominated for 5th Year STUDENT OF THE YEAR 2013
- ART AWARD for 6th Year at Salesian College 2014
- STUDENT COUNCIL AWARD 2014
- CEANGAIL AWARD 2014
Affiliations
- ART
- READING
- CHESS
- RUNNING
- MUSIC
REFERENCES
- Paul O'Hara : Hibernian Healthcare (0871900375)
- Dagmara : Applegreen (0872341189)
- Olivia : Applegreen (0857502536)
Timeline
Operations Executive
Hibernian Healthcare Ltd
11.2023 - 05.2024
Sales Assistant
Applegreen
01.2023 - 11.2023
Bachelor of Arts - Administration
University of Iceland
08.2021 - 12.2021
BACHELOR'S - PUBLIC ADMINISTRATION AND SOCIOLOGY
University of Limerick
09.2019 - 05.2023
Sales Assistant
Lidi
09.2018 - 09.2020
GCSEs -
Salesian College
09.2009 - 05.2014
High School Diploma - Social Care And Communications
Ballyfermot College of Further Education Ballyfermot
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