Mandy Keating
Dublin,Dublin
Summary
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Operations Coordinator / Patient Transfer
Efast
Dublin, Dublin
08.2021 - Current
- Planned and executed system for pcr testing, reporting findings to inform clients their results
- Directed quality control efforts based on current testing data and insights.
- Demonstrated project management skills to lead and execute productions being made in Ireland.
- Strategically scheduled and manage staff members, maintaining high-performing business operations for events e.g Forever Young, Life Festival, Beyond The Pale, Iron Man, Big Grill to name but a few.
- Organising Staff for Patient Transfers to and from hospitals.
- Liasing with ward managers
- Ensuring patient is transported on time to their destination.
- Organising dedicated ambulance for patient transfer, ensuring vehicle is equipped to standard.
Covid Administrator
Boots
Dublin, Dublin
11.2009 - 07.2021
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Received and screened high-volume internal and external communications, calls and email.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Created Travel Certificates during Covid
- PCR Testing
Education
Leaving Certificate -
Dominican College
Dublin, Leinster 09.1982 - 05.1987
Skills
- Inbound and outbound call handling
- Customer service
- Schedule coordination
- Delegating work
- Improving operations
- Adjusting routes
Languages
English
Fluent
Timeline
Operations Coordinator / Patient Transfer
Efast
08.2021 - Current
Covid Administrator
Boots
11.2009 - 07.2021
Leaving Certificate -
Dominican College
09.1982 - 05.1987
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