Summary
Overview
Work History
Education
Skills
Software
Certification
Accomplishments
Timeline
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Mandy Clancy

Trainee Recruitment Consultant
Sligo

Summary

A hardworking, highly motivated, and eager-to-learn individual. Dedicated to creating and implementing successful strategies to improve organisational efficiency. Organised and dependable, successful at managing multiple priorities with a positive attitude. Committed to continuous professional development and involved in ongoing training in digital marketing.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
3
3
Certifications

Work History

Trainee Recruitment Consultant (Part-time)

IHR
Sligo
09.2022 - Current
  • Improved online organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Collating information to ensure candidates are prepared and all their employment requirements are met
  • Rapport building with new candidates and reaching out to prospective employers
  • Pre-screened resumes prior to send to hiring managers for consideration
  • Scheduling interviews for employers and candidates via their chosen medium
  • Creating job descriptions and online forms for each job
  • Managing correspondence and paperwork once a job offer has been accepted
  • Ensuring all paperwork submitted is correct and processed promptly
  • Applying for RCSI exams for candidates
  • Currently expanding my knowledge of application procedures for the Atypical Working Scheme on behalf of candidates

Marketing and Social Media Coordinator (Part-time)

IHR
Sligo
02.2022 - Current
  • Creating and monitoring advertising campaigns via Meta and Google for national and international recruitment
  • Designing copy and creative for all campaigns with Canva
  • Monitoring and maintaining all social media for the agency
  • Updating and implementing changes to the agencies website
  • Responded to comments, posts and questions from various channels

Retail Assistant

Kate's Kitchen
Sligo
11.2018 - 01.2021
  • Greeting all customers warmly and assisting them with queries on purchases
  • Retail sales in both the food and toiletry areas of the store
  • Undertaking a weekly stock take of merchandise
  • Ensured that all shelves were fully stocked, earliest sell-by dates pulled to the front and expired food disposed of accordingly
  • Providing table and counter service for food and beverage orders
  • Taking orders for bespoke hampers and creating them to meet customer expectations
  • Filling online orders to meet An Post and customer collection deadlines
  • Ensuring the workplace remains clean and free of obstacles

Salon Coordinator

Lydia Murray Hair & Beauty
Sligo
09.2015 - 11.2018
  • Greeting and welcoming clients and tending to complaints and queries
  • Established repeat business by developing positive relationships with customers
  • Scheduling appointments via phone email and Phorest salon software and coordinating with other staff members to ensure all clients have adequate salon time to fulfill their treatment
  • Managing the ordering and stock control of all products, both for retail and salon use
  • Managing the petty cash and POS system, including preparing employee's weekly cash wage packets and updating salon spreadsheets accordingly
  • Scheduled employees rosters to maintain adequate coverage during business hours
  • Ensuring that the salon is kept clean and organized
  • Enforcing health and safety regulations and protocols
  • Running advertisements through social media and local newspapers
  • Maintaining the salon's social media accounts
  • Upsold salon products and services to customers through effective communication and successful marketing methods

Sales Advisor

Plush Interiors
Sligo
09.2005 - 03.2009
  • Welcome and greet customers and assist them with queries on all products
  • Keep customer satisfaction levels high through excellent sales and aftercare service
  • Maintain outstanding store condition and create visually appealing room setups
  • Ensure the store is fully stocked and undertake a yearly stock take - Recommend and display items that match customer needs and seasonal trends
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments
  • Keep up to date with product information
  • Accurately describe product features and benefits

Bar Waitress

Sligo Airport
Sligo
10.2002 - 09.2005
  • Greeted and served all customers courteously and efficiently
  • Ensured timely delivery of bar foods and beverages
  • Ensured good customer service to maximise repeat business
  • Kept bar workspace clean and organised at all times
  • Recommended special drinks and menu items to customers
  • Prepared daily lunches for aviation staff arriving at the airport
  • Performed opening and closing duties within bar area according to schedule

Kitchen Hand/Retail Assistant

Kate's Kitchen
Sligo
03.1999 - 09.2002
  • Greet all customers warmly and assist them with queries on purchases
  • Retail sales in both the food and toiletry areas of the store
  • Ensure all shelves are fully stocked, earliest sell-by dates pulled to the front and expired food disposed of accordingly
  • Providing counter service for food and beverage orders
  • Ensure the workplace remains clean and free of obstacles
  • Taking orders and preparing takeaway food for customers
  • Keep all kitchen work surfaces (counters, sinks, stoves, walls) clean and sanitized
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items
  • Sweep and mop floors at the beginning and end of shifts
  • Wash cookware, utensils and cutlery fast to keep them in rotation
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols

Education

Higher Certificate QQI Level 6 - Business in Accounting

Atlantic Technological University
Sligo
09.2011 - 05.2013

FETAC Level 5 - Business Administration

Sligo College of Further Education
Sligo
09.2010 - 05.2011

Skills

File and records management

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Software

Meta Business Suite & Ads Manager

Google Analytics

Microsoft Excel

Mondaycom

Canva

Certification

Employment & Recruitment Federation, Certificate in Recruitment Practice (Upcoming Course)

Accomplishments

  • Developed over 66 social marketing campaigns.
  • Grew social media audience 44% in one year through grassroots marketing plans incorporating social media campaigns.
  • Overhauled business pages on Facebook and Instagram, increasing page visits to over 600%.
  • Increased online job applications by introducing forms through Monday.com.
  • Designed a more efficient Excel template to track and manage company expenditure.

Timeline

Employment & Recruitment Federation, Certificate in Recruitment Practice (Upcoming Course)

04-2023

Meta, Certified Digital Marketing Associate (Ongoing)

02-2023

Trainee Recruitment Consultant (Part-time)

IHR
09.2022 - Current

Digital Marketing Institute, Certified Digital Marketing Professional

09-2022

Marketing and Social Media Coordinator (Part-time)

IHR
02.2022 - Current

Retail Assistant

Kate's Kitchen
11.2018 - 01.2021

Salon Coordinator

Lydia Murray Hair & Beauty
09.2015 - 11.2018

Higher Certificate QQI Level 6 - Business in Accounting

Atlantic Technological University
09.2011 - 05.2013

FETAC Level 5 - Business Administration

Sligo College of Further Education
09.2010 - 05.2011

Sales Advisor

Plush Interiors
09.2005 - 03.2009

Bar Waitress

Sligo Airport
10.2002 - 09.2005

Kitchen Hand/Retail Assistant

Kate's Kitchen
03.1999 - 09.2002

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Mandy ClancyTrainee Recruitment Consultant