Meta Business Suite & Ads Manager
Mandy Clancy
Trainee Recruitment Consultant
Sligo
Summary
A hardworking, highly motivated, and eager-to-learn individual. Dedicated to creating and implementing successful strategies to improve organisational efficiency. Organised and dependable, successful at managing multiple priorities with a positive attitude. Committed to continuous professional development and involved in ongoing training in digital marketing.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Trainee Recruitment Consultant (Part-time)
IHR
Sligo
2022.09 - Current
- Improved online organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Collating information to ensure candidates are prepared and all their employment requirements are met
- Rapport building with new candidates and reaching out to prospective employers
- Pre-screened resumes prior to send to hiring managers for consideration
- Scheduling interviews for employers and candidates via their chosen medium
- Creating job descriptions and online forms for each job
- Managing correspondence and paperwork once a job offer has been accepted
- Ensuring all paperwork submitted is correct and processed promptly
- Applying for RCSI exams for candidates
- Currently expanding my knowledge of application procedures for the Atypical Working Scheme on behalf of candidates
Marketing and Social Media Coordinator (Part-time)
IHR
Sligo
2022.02 - Current
- Creating and monitoring advertising campaigns via Meta and Google for national and international recruitment
- Designing copy and creative for all campaigns with Canva
- Monitoring and maintaining all social media for the agency
- Updating and implementing changes to the agencies website
- Responded to comments, posts and questions from various channels
Retail Assistant
Kate's Kitchen
Sligo
2018.11 - 2021.01
- Greeting all customers warmly and assisting them with queries on purchases
- Retail sales in both the food and toiletry areas of the store
- Undertaking a weekly stock take of merchandise
- Ensured that all shelves were fully stocked, earliest sell-by dates pulled to the front and expired food disposed of accordingly
- Providing table and counter service for food and beverage orders
- Taking orders for bespoke hampers and creating them to meet customer expectations
- Filling online orders to meet An Post and customer collection deadlines
- Ensuring the workplace remains clean and free of obstacles
Salon Coordinator
Lydia Murray Hair & Beauty
Sligo
2015.09 - 2018.11
- Greeting and welcoming clients and tending to complaints and queries
- Established repeat business by developing positive relationships with customers
- Scheduling appointments via phone email and Phorest salon software and coordinating with other staff members to ensure all clients have adequate salon time to fulfill their treatment
- Managing the ordering and stock control of all products, both for retail and salon use
- Managing the petty cash and POS system, including preparing employee's weekly cash wage packets and updating salon spreadsheets accordingly
- Scheduled employees rosters to maintain adequate coverage during business hours
- Ensuring that the salon is kept clean and organized
- Enforcing health and safety regulations and protocols
- Running advertisements through social media and local newspapers
- Maintaining the salon's social media accounts
- Upsold salon products and services to customers through effective communication and successful marketing methods
Sales Advisor
Plush Interiors
Sligo
2005.09 - 2009.03
- Welcome and greet customers and assist them with queries on all products
- Keep customer satisfaction levels high through excellent sales and aftercare service
- Maintain outstanding store condition and create visually appealing room setups
- Ensure the store is fully stocked and undertake a yearly stock take - Recommend and display items that match customer needs and seasonal trends
- Manage point-of-sale processes
- Actively involved in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
Bar Waitress
Sligo Airport
Sligo
2002.10 - 2005.09
- Greeted and served all customers courteously and efficiently
- Ensured timely delivery of bar foods and beverages
- Ensured good customer service to maximise repeat business
- Kept bar workspace clean and organised at all times
- Recommended special drinks and menu items to customers
- Prepared daily lunches for aviation staff arriving at the airport
- Performed opening and closing duties within bar area according to schedule
Kitchen Hand/Retail Assistant
Kate's Kitchen
Sligo
1999.03 - 2002.09
- Greet all customers warmly and assist them with queries on purchases
- Retail sales in both the food and toiletry areas of the store
- Ensure all shelves are fully stocked, earliest sell-by dates pulled to the front and expired food disposed of accordingly
- Providing counter service for food and beverage orders
- Ensure the workplace remains clean and free of obstacles
- Taking orders and preparing takeaway food for customers
- Keep all kitchen work surfaces (counters, sinks, stoves, walls) clean and sanitized
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items
- Sweep and mop floors at the beginning and end of shifts
- Wash cookware, utensils and cutlery fast to keep them in rotation
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
Education
Higher Certificate QQI Level 6 - Business in Accounting
Atlantic Technological University
Sligo 2011.09 - 2013.05
FETAC Level 5 - Business Administration
Sligo College of Further Education
Sligo 2010.09 - 2011.05
Skills
File and records management
undefinedSoftware
Google Analytics
Microsoft Excel
Monday.com
Canva
Certification
Employment & Recruitment Federation, Certificate in Recruitment Practice (Upcoming Course)
Accomplishments
- Developed over 66 social marketing campaigns.
- Grew social media audience 44% in one year through grassroots marketing plans incorporating social media campaigns.
- Overhauled business pages on Facebook and Instagram, increasing page visits to over 600%.
- Increased online job applications by introducing forms through Monday.com.
- Designed a more efficient Excel template to track and manage company expenditure.
Timeline
Employment & Recruitment Federation, Certificate in Recruitment Practice (Upcoming Course)
2023-04
Meta, Certified Digital Marketing Associate (Ongoing)
2023-02
Trainee Recruitment Consultant (Part-time)
IHR
2022.09 - Current
Digital Marketing Institute, Certified Digital Marketing Professional
2022-09
Marketing and Social Media Coordinator (Part-time)
IHR
2022.02 - Current
Retail Assistant
Kate's Kitchen
2018.11 - 2021.01
Salon Coordinator
Lydia Murray Hair & Beauty
2015.09 - 2018.11
Higher Certificate QQI Level 6 - Business in Accounting
Atlantic Technological University
2011.09 - 2013.05
FETAC Level 5 - Business Administration
Sligo College of Further Education
2010.09 - 2011.05
Sales Advisor
Plush Interiors
2005.09 - 2009.03
Bar Waitress
Sligo Airport
2002.10 - 2005.09
Kitchen Hand/Retail Assistant
Kate's Kitchen
1999.03 - 2002.09
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