Mandy Borg
Killarney,Co Kerry
Summary
Compassionate and dedicated Special Needs Assistant with over 5 years of experience supporting children with diverse learning needs in educational settings. Skilled in developing and implementing individualized support plans, fostering an inclusive classroom environment, and collaborating with educators, parents, and specialists to optimize student outcomes. Adept at employing a range of strategies to assist with academic, social, and emotional development. Committed to promoting a positive and supportive learning atmosphere where all students can thrive.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work history
Learning Support Educator
St.Ignatius College Primary School
Siggiewi, Malta
2018.05 - 2024.11
- Collaboration and Support: Actively supported and collaborated with teachers and colleagues to create a cohesive and inclusive learning environment.
- Assistance in Education: Provided targeted assistance in educating all learners, with a focus on those with individual educational needs.
- MAP Sessions Participation: Regularly participated in Making Action Plan (MAP) sessions to tailor educational strategies and interventions.
- IEP Development and Implementation: Developed and implemented Individual Educational Plans (IEPs) to cater to the unique needs of each student.
- IEP and ITP Meetings: Attended IEP and Individual Transition Plan (ITP) meetings to ensure comprehensive and coordinated student support.
- IEP Progress Monitoring: Conducted regular reviews and reports on IEP progress to assess and adjust educational strategies.
- Preparation of Educational Material: Prepared educational materials and conducted assessments to document and enhance learners’ performance.
- IEP Goal Assessment: Assessed learners on their IEP goals to track progress and identify areas for further development.
- Transition Program Assistance: Assisted in transition programs to support students moving between educational levels or schools.
- Personal Care Support: Provided assistance with toileting, clothing, and general hygiene, while promoting independence whenever possible.
- Safe and Caring Environment: Ensured a caring and safe environment for all children, fostering their well-being and growth.
Front Desk Receptionist / Administrative Clerk
Tumas Group Company Ltd
St Julians, Malta
2015.08 - 2018.05
- Welcoming visitors courteously.
- Distributing incoming mail and handling emails.
- Procuring office supplies as needed.
- Managing photocopying, scanning, and faxing.
- Offering refreshments to visitors.
- Booking and preparing meeting rooms.
- Ensuring cleanliness of meeting rooms and reception area.
- Answering, screening, and forwarding incoming calls, providing necessary information.
- Updating appointment calendars and scheduling meetings/appointments for the Financial Director.
- Organizing filing and binding documents.
- Completing tasks assigned by the Financial Director, Human Resources Manager, and other colleagues.
Clerk/ Receptionist
Sir Anthony Mamo Oncology Center
Mater Dei, Malta
2014.11 - 2015.05
- Welcome patients upon arrival at the clinic.
- Register patients on the computer system.
- Handle incoming calls, emails, and mail.
- Schedule appointments for doctor visits.
- Assist foreign patients with necessary forms.
- Manage filing and printing of documents.
Shop Attendant
Fair Play LTD Gaming Operations LTD
St.Julians
2014.07 - 2014.11
- Greet all guests as they enter the shop, Assist guests how to use the games and rules, Offer any refreshments, Making sure the shop is clean, Order any consumables and taking care of the daily float, Answering queries from players.
Cashier / Customer Care
Park Towers Supermarket
St Venera
2013.05 - 2014.07
- Greeting customers, Handling the cash, Guiding and solving queries of customers, Receive payment by cash, cheques, credit card etc, Providing training and assistance to new joined cashier, Help customers with their shopping.
MCAST Course Placement - Purchasing Clerk
Office Group LTD
Birkirkara
2012.06 - 2012.07
- Data Inputter, Filing, Photocopy/Scanning, Invoices, Dealing with the mail.
Waitress
Pizza By Luca
Haz-Zebbug
2011.12 - 2012.05
- Welcoming clients, Taking orders, Serving drinks and food, Taking delivery orders, Making sure the customers are happy with the food and service, Cleaning tables and the necessary equipments.
Dental assistant
Dental Clinic
Mosta
2010.01 - 2011.10
- Assist the dentist with all clinical aspects within the surgery, Greeting clients, Carrying out reception and appointments, Cleaning and sterilising all instruments after each patient, Prepare treatment room for patient, Provide materials by selecting, mixing and placing materials or instruments, Maintains safe and clean working environment by complying with procedures, rules and regulations, Maintains dental supplies inventory by checking stock to determine inventory level.
Education
QQI Level 6 - Special Needs Assisting
Forus Training
Co Westmeath 2023.07 - 2024.02
Future Focus Certificate of Inclusive Education in the Classroom level 2 ( 30 week course) - Learning Support Educator
Future Focus
Malta 2020.11 - 2021.06
First Aid Course -
First Responder Centre
Malta 2020.06 - 2020.07
Mcast Certificate in Inclusive Education (20 week course) - undefined
MCAST
Rahal Gdid, Malta 2020.02 - 2020.05
Award in Supporting Learners with Individual Educational Needs ( 10 week) - undefined
IFE
Pembroke, PBK 1990 2018.10 -
Communicating Effectively in a Business Environment (Merit) MQF Level 4 - undefined
MCAST
Rahal Gdid, Malta 2015.11 - 2016.05
An Introduction to Human Resources - undefined
MISCO Training Europe
Birkirkara, Malta 2016.02 - 2016.05
Front Office Skills - undefined
Misco Training Europe
Birkirkara, Malta 2014.12 - 2014.05
E C D L European Computer Driving License - undefined
ICE Malta
Haz Zebbug, Malta 2015.01 - 2015.04
Certificate in Administrative and Secretarial Studies Level 4 - undefined
MCAST
Rahal Gdid, Malta 2011.10 - 2013.05
Matriculation Certificate : Ordinary Levels - undefined
St Ignatius College Girls Junior Lyceum
Blata l-Bajda, Malta 2005.01 - 2009.04
Matriculation Certificate : Ordinary Levels - undefined
Kanonku P.Pullicino (Secondary School)
Rabat, Malta 2004.01 - 2005.04
Skills
- Thrives in high-pressure environments
- Collaborative team player
- Meticulous attention to detail
- Adherence to deadlines
- Proficient at multitasking
- Enthusiastic about acquiring new skills
- Strong decision-making abilities
- Demonstrates leadership qualities
- Excellent listening and communication skills
Languages
Maltese
Advanced
English
Advanced
Personal Information
Nationality: Maltese
References
References available upon request.
Timeline
QQI Level 6 - Special Needs Assisting
Forus Training
2023.07 - 2024.02
Future Focus Certificate of Inclusive Education in the Classroom level 2 ( 30 week course) - Learning Support Educator
Future Focus
2020.11 - 2021.06
First Aid Course -
First Responder Centre
2020.06 - 2020.07
Mcast Certificate in Inclusive Education (20 week course) - undefined
MCAST
2020.02 - 2020.05
Award in Supporting Learners with Individual Educational Needs ( 10 week) - undefined
IFE
2018.10 -
Learning Support Educator
St.Ignatius College Primary School
2018.05 - 2024.11
An Introduction to Human Resources - undefined
MISCO Training Europe
2016.02 - 2016.05
Communicating Effectively in a Business Environment (Merit) MQF Level 4 - undefined
MCAST
2015.11 - 2016.05
Front Desk Receptionist / Administrative Clerk
Tumas Group Company Ltd
2015.08 - 2018.05
E C D L European Computer Driving License - undefined
ICE Malta
2015.01 - 2015.04
Front Office Skills - undefined
Misco Training Europe
2014.12 - 2014.05
Clerk/ Receptionist
Sir Anthony Mamo Oncology Center
2014.11 - 2015.05
Shop Attendant
Fair Play LTD Gaming Operations LTD
2014.07 - 2014.11
Cashier / Customer Care
Park Towers Supermarket
2013.05 - 2014.07
MCAST Course Placement - Purchasing Clerk
Office Group LTD
2012.06 - 2012.07
Waitress
Pizza By Luca
2011.12 - 2012.05
Certificate in Administrative and Secretarial Studies Level 4 - undefined
MCAST
2011.10 - 2013.05
Dental assistant
Dental Clinic
2010.01 - 2011.10
Matriculation Certificate : Ordinary Levels - undefined
St Ignatius College Girls Junior Lyceum
2005.01 - 2009.04
Matriculation Certificate : Ordinary Levels - undefined
Kanonku P.Pullicino (Secondary School)
2004.01 - 2005.04