Mamie Kenneally
Dungarvan
Summary
Skilled at enhancing customer experiences and fostering team collaboration, I leveraged my verbal communication and dining customer service skills at The Local. Demonstrated proficiency in food production and cleanliness, significantly contributing to a positive dining atmosphere. My background also includes instructing and supervising, showcasing my ability to lead and educate effectively. Currently studying Mathematical Sciences at University College Cork.
Overview
3
3
years of professional experience
Work History
Waitress
The Local
Dungarvan
02.2022 - 12.2024
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Processed payments accurately using cash registers or card machines.
- Communicated daily specials to customers.
- Served alcoholic beverages responsibly.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Assisted in seating guests at tables or booths.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Greeted customers and provided menus.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Assistant Sailing Instructor
Dungarvan Harbour Sailing Club
Dungarvan
06.2023 - 07.2023
- Supervised students during sailing trips while providing feedback on their performance and technique.
- Ensured that all participants were wearing appropriate personal flotation devices at all times when out on the water.
- Demonstrated advanced sailing skills to students in order to provide an example of proficiency in the sport.
- Instructed students on proper boat handling techniques including docking procedures and anchoring methods.
- Built positive relationships with students, parents, colleagues and administrators.
- Delivered group lectures and hands-on demonstrations to instruct students.
- Tracked attendance, student performance, weather and other required information.
Junior Cycle Exam Attendent
St.Augustines College
Dungarvan
06.2023 - 06.2023
- Verified that only authorized personnel entered exam rooms while tests were in progress.
- Coordinated with faculty members to ensure all required materials for exams were available in each testing room.
- Ensured exam rules and regulations were followed throughout the duration of the examination process.
- Completed day-to-day duties accurately and efficiently.
Education
Leaving Certificate -
St Augustines College
Dungarvan 06-2024
Bachelor of Science - Mathematical Sciences
University College Cork
CorkSkills
- Dining customer service
- Sales techniques
- Cleanliness
- Food production
- Price memorization
- Verbal and written communication
- Memory retention
- Team collaboration
Timeline
Assistant Sailing Instructor
Dungarvan Harbour Sailing Club
06.2023 - 07.2023
Junior Cycle Exam Attendent
St.Augustines College
06.2023 - 06.2023
Waitress
The Local
02.2022 - 12.2024
Leaving Certificate -
St Augustines College
Bachelor of Science - Mathematical Sciences
University College Cork
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