AHMAD FARAZ MALIK
Newhall, Naas
Summary
Customer-focused and results-driven professional with over 8 years of experience in sales, customer service, security, and operations across Pakistan, the United Kingdom, and Ireland. Proven ability to build strong customer relationships, achieve sales targets, and communicate effectively with a wide range of customers. Experienced in face-to-face interactions, problem-solving, and working in target-driven environments. A motivated team player with excellent interpersonal skills, committed to delivering outstanding customer service and contributing to business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Various Security Companies, Ireland
Dublin, Ireland
03.2025 - Current
- Delivering excellent customer service while maintaining safety and security standards.
- Communicating effectively with clients, visitors, and members of the public.
- Handling customer enquiries and resolving issues professionally.
- Monitoring sites, conducting patrols, and maintaining accurate reports.
- Working effectively under pressure in fast-paced environments.
Food Delivery Driver
Just Eat & Deliveroo, Ireland
Dublin, Ireland
06.2024 - 02.2025
- Delivered orders efficiently while maintaining excellent customer service.
- Built positive relationships with customers and restaurant partners.
- Managed routes and schedules to meet delivery targets.
- Maintained professionalism and customer satisfaction at all times.
Security Officer
PPE Security Ltd
London, United Kingdom
08.2021 - 04.2024
- Static Security Officer.
- Retail Security Officer.
- Event security.
- Door supervisor.
- Patrolled various premises to prevent and detect signs of intrusion, ensuring the safety of personnel and property.
- Verified identification for authorised personnel and visitors to property.
- Patrolled grounds after hours on foot to maintain visible presence and detect violations.
Sales Representative
AIM Global (Alliance In Motion Global), Pakistan
Multan , Pakistan
02.2017 - 03.2021
- Promoted and sold health and wellness products to customers.
- Built and maintained long-term customer relationships.
- Identified customer needs and recommended suitable products.
- Achieved personal and team sales targets consistently.
- Conducted product presentations and demonstrations.
- Generated new leads through networking and referrals.
- Followed up with customers and provided after-sales support.
- Maintained accurate sales records and reports.
Education
BSc Business Management
Bangor University
Bangor Wales2024
Intermediate in Computer Science (Equivalent to SVQ Level 3 / A- Levels)
Muslim College
Multan Pakistan2018
Matriculation in Science (Equivalent to SVQ Level 2 / GCSEs)
Muslim Public Higher Secondary School
Multan Pakistan2015
Skills
- Customer Service Excellence
- Field Sales & Direct Sales
- Communication & Interpersonal Skills
- Sales Target Achievement
- Customer Relationship Management
- Lead Generation & Prospecting
- Negotiation & Persuasion Skills
- Product Demonstrations & Presentations
- Problem Solving & Conflict Resolution
- Teamwork & Collaboration
- Time Management & Organisation
- Microsoft Office (Word, Excel, Outlook)
- Telephone & Face-to-Face Communication
- Adaptability & Professionalism
- Relationship building
- Safety protocols
- Professional communication
- Security Management
- Radio communication proficiency
Languages
English
Urdu
Hindi
Certification
- PSA
- Tusla
Languages
6,C2,6,C2,5,C1
References
- Available upon request
DRIVING LICENSE
- Full Irish Manual Driving Licence – Category B (Clean)
- Driving Experience:
Pakistan: 5 years
United Kingdom: 2.5 years
Ireland: 1 year
Timeline
Security Officer
Various Security Companies, Ireland
03.2025 - Current
Food Delivery Driver
Just Eat & Deliveroo, Ireland
06.2024 - 02.2025
Security Officer
PPE Security Ltd
08.2021 - 04.2024
Sales Representative
AIM Global (Alliance In Motion Global), Pakistan
02.2017 - 03.2021
BSc Business Management
Bangor University
Intermediate in Computer Science (Equivalent to SVQ Level 3 / A- Levels)
Muslim College
Matriculation in Science (Equivalent to SVQ Level 2 / GCSEs)
Muslim Public Higher Secondary School