MAJU KURIAN
Limerick,Limerick
Summary
Dynamic and enthusiastic professional with expertise in receipt issuance, gift voucher redemption, and refund policy knowledge. Demonstrates high energy and enthusiasm in all tasks, effectively employing add-on sales strategies to enhance customer satisfaction and drive sales. Committed to leveraging skills to contribute to a customer-focused environment while pursuing opportunities for career advancement.
Dependable and aspiring professional with strong aptitude for customer service and cash handling. Possesses excellent communication skills and friendly demeanour, ensuring positive customer interactions. Committed to contributing to seamless checkout experience and fostering welcoming store environment.
Positive and reliable individual with strong communication and problem-solving skills, well-suited for customer interactions and handling transactions accurately. Adept in maintaining friendly and welcoming environment, while prioritising high-quality service and efficiency. Eager to contribute to thriving team in [Desired Position] role.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Supermarket cashier
Naduparampil Super Stores
Karimkunnam, India
01.2018 - 05.2020
- Liaised with management to resolve customer issues and uphold high standards.
- Delivered prompt and courteous service, enhancing customer satisfaction.
- Accurately provided change to prevent financial discrepancies.
- Managed high volumes of transactions during busy evening shifts to ensure efficiency.
- Kept track of price changes, aiding in accurate scanning at the till point.
- Assisted customers in locating products for improved shopping experiences.
- Handled customer complaints professionally, maintaining positive store reputation.
Administrative coordinator
Saudi Readymix Concrete Company
Jeddah, Saudi Arabia
04.2008 - 04.2016
- Streamlined administrative procedures to boost office efficiency.
- Implemented new filing system, reducing information retrieval times significantly.
- Produced daily reports to maintain operational transparency.
- Handled daily mail, including posting, collection and distribution for employees.
- Calculated deductions and processed payroll for 120 employees.
- Coordinated travel arrangements, ensured smooth business trips.
- Prepared detailed reports with use of data analysis skills.
Education
Diploma - Automobile Engineering
Swamy Nithyananda Poly Technic
Kanhangad, Kerala, India 05.1994 - 04.1997
THSLC - Electronics
Technical High School Purapuzha
Thodupiuzha, India 06.1991 - 04.1994
Skills
- Receipt issuance and gift voucher redemption
- High energy and enthusiasm
- Refund policy knowledge
- Add-on sales strategies
Languages
English
Intermediate (B1)
Hindi
Intermediate
Tamil
Intermediate
Malayalam
Native
Affiliations
- Sports & Games, Reading, Music, Travelling, Cooking
Timeline
Supermarket cashier
Naduparampil Super Stores
01.2018 - 05.2020
Administrative coordinator
Saudi Readymix Concrete Company
04.2008 - 04.2016
Diploma - Automobile Engineering
Swamy Nithyananda Poly Technic
05.1994 - 04.1997
THSLC - Electronics
Technical High School Purapuzha
06.1991 - 04.1994
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