Mairead Wilson
Castlecomer,County Kilkenny
Summary
Accomplished professional with expertise in budgeting proficiency, purchase orders execution, and invoice processing.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Experienced professional with focus on administrative support and office management. Skilled in streamlining office operations and improving workflow through strong organisational and communication abilities. Adept at managing data entry, correspondence, and record keeping to enhance operational efficiency.
Organised and dependable Clerical Officer with 20+ years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work history
Clerical Officer
Carlow County Council
Carlow
2001.10 - 2025.02
- Facilitate streamlined workflows to improve overall productivity and team collaboration.
- Utilised effective communication and interpersonal skills to manage visitor inquiries and resolve concerns swiftly.
- Performed data entry tasks to guarantee precision and integrity of records.
- Coordinated calendar appointments to facilitate efficient scheduling and effective time management.
- Coordinated meetings to ensure seamless operations.
- Facilitated effective communication to foster stronger team collaboration and unity.
- Managed correspondence with prompt response times to enhance client relations..
- Facilitated operational efficiency for management staff through comprehensive clerical support.
- Utilised accounting software to oversee financial records and enhance budget control.
- Responded to telephone enquiries from clients, vendors, and members of the public to ensure clarity and satisfaction in communication.
- Maintained client confidentiality by ensuring adherence to GDPR standards across all tasks.
- Addressed office workflow inefficiencies to improve overall productivity and team collaboration.
- Created reports, memos, and correspondence to facilitate effective communication among team members.
Secretary/Receptionist
John J. Duggan & Company
Carlow
1997.12 - 2001.10
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Ensured efficient workflow by managing legal correspondence and court documents.
- Managed confidential information with utmost discretion, ensuring privacy and compliance.
- Accurately transcribed legal dictations, maximising accuracy in documentation processes.
- Improved client relationships with professional communication skills.
- Organised files for court proceedings.
- Transcribed legal documents and phone conversations.
- Drafted and submitted legal documents to senior staff for review and approval.
- Raised legal queries from clients and communicated outcomes to enable case progress.
- Reviewed legal documentation and flagged errors for correction.
- Chased outstanding client balances and sped up payments to limit losses.
- Organised meetings for solicitors and clients.
- Proofread and revised draft documents daily to optimise formatting, punctuation and consistency.
- Facilitated skilled budget tracking, ensuring accuracy and efficiency in debt collection.
Office secretary
Edward Kelly & Sons
Kilkenny, County Kilkenny
1997.06 - 1997.09
- Increased efficiency by managing office correspondence and filing systems.
- Managed phone calls to ensure smooth communication within the office.
- Ordered office supplies, maintaining a well-stocked workspace.
- Streamlined document processing for improved operational efficiency.
- Provided customer service to enhance company reputation and client satisfaction.
- Built positive relationships with customers and clients to maintain outstanding service provisions.
- Addressed inquiries and responded via email or telephone follow-up.
Education
Leaving Certificate -
Scoil Mhuire
AthyQQI Level 5 - Business & Digital Media
Kildare and Wicklow ETB
Athy 2026.01 -
QQI Level 5 Payroll - Finance
Carlow Kilkenny ETB
Athy 2025.03 - 2025.07
Skills
- Budgeting proficiency
- Purchase orders execution
- Invoice processing
- Payroll administration
- Client relations
- Cash flow management
- Confidentiality procedures
- Initiative taking
- Business administration
Affiliations
- Flower arranging, wreath making
- Crochet
Timeline
QQI Level 5 - Business & Digital Media
Kildare and Wicklow ETB
2026.01 -
QQI Level 5 Payroll - Finance
Carlow Kilkenny ETB
2025.03 - 2025.07
Clerical Officer
Carlow County Council
2001.10 - 2025.02
Secretary/Receptionist
John J. Duggan & Company
1997.12 - 2001.10
Office secretary
Edward Kelly & Sons
1997.06 - 1997.09
Leaving Certificate -
Scoil Mhuire