Mairead Clinton
Cor,Cork
Summary
International Business with French Graduate. Eager to learn and fresh-thinking. Open to opportunities in both Ireland and abroad. Organised and proactive individual brings enthusiasm for learning from administrative team. Detail-orientated and precise team player. Committed to helping provide positive, productive working environments through comprehensive administrative support.
Overview
6
6
years of professional experience
Work history
Client Solutions Coordinator
Occupli
Cork, County Cork
03.2023 - Current
- Organised health and safety training for private clients. Liaised with trainers and venues to facilitate training.
- Responded to customer queries via telephone and email correspondance.
- Issued proposals to clients for potential training courses.
- Coordinated Carbon Action (the environmental awareness training sector of Occupli.
- Reached monthly KPIs through outbound calling and email marketing.
- Covereed reception duties when required.
- Hosted the daily team meeting and reported on actions to be carried out by the team.
Office Administrator
Career Training Internships
Cork, Cork
06.2022 - Current
- Recorded invoice payments under the company's CRM system and monitored outstanding payments.
- Managed payments of host families weekly and monthly.
- Translated between French and English speaking company partners.
- Delegated administration tasks to interns in office on a daily basis and monitored their progress.
- Processed email and telephone correspondence on a daily basis.
- Updated information onto the company CRM system.
Sales and Customer Service Representative
Lily O'Brien's Chocolates
Newbridge, Co Kildare
01.2022 - 06.2022
- Managing Customer Queries through telephone and email.
- Managing and processing website and wedding favour sales.
- Full Wedding Coordination Organisation
- Arranging and Organising and Corporate Website Orders.
- Directing queries over 50 queries a day received to the appropriate departments.
- Successfully Organising and processing sales orders through Magento and SAP software.
- Logging Quality Complaints to the quality department.
- Efficient Coordination on a regular basis with couriers and the packing department.
- Reception and Factory Shop Cover.
Sales Assistant
Golden Discs
Wilton, Cork
06.2019 - 12.2021
- Daily interaction and selling among customers
- General store maintenance
- Participating in annual stock takes
- Organization of orders and deliveries
- Nightly cash up and till closure
Customer Care Specialist (French)
Kerry
Naas, Kildare
05.2021 - 10.2021
- Responsible for developing relationships with clients in the French meat market such as Moy Park France, LDC, Farmor, Les Ateliers du Gout.
- Responding to customer queries by telephone and email.
- Liaising with other departments, such as the commercial team, supply chain, transport, regulatory and pricing.
- Daily task included : inputting orders, filing and following up on complaints, submitting technical documents, creating credit and debit notes.
- Tools used : SAP tool, Salesforce, Microsoft Teams, Skype and Workforce.
Administration Assistant
Rugs.ie
Cork, Cork
11.2020 - 12.2020
- Responded to inquiries from callers seeking information.
- Generated reports detailing findings and recommendations.
- Managed costs and quality of Rugs.ie.
- Collected, arranged and input information into a database system.
Marketing Intern
MONERE Development Services
Tallow, Waterford
06.2020 - 08.2020
- Responsible for designing advertisements of webinars
- Social media engagement and interaction
- Assisting of the IT team in the design of the company website.
Sales Assistant
Pandora
Cork, Cork
11.2018 - 01.2019
- Customer engagement and selling during the Christmas period
- Store hosting and interaction
- General store maintenance
- Jewellery polishing and cleaning
- Maintained daily targets imposed by management.
Cashier
Dunnes Stores
Blackpool, Cork
11.2017 - 12.2017
- Till clerk for Christmas period.
- Participated in store maintenance
- Nightly till cash up
Education
Bachelor of Arts - International Business with French
Munster Technological University
Cork05.2021
Bachelor of Arts - Management
IUT Valence
Valence03.2020
High School Diploma - Leaving Certificate
Colaiste Choilm
Cork05.2017
Skills
- Excellent investigative and reporting skills
- Document preparation
- French Language and culture
- Good Technical Knowledge and skills
- Excellent Social Skills
- Excellent Team Player
- German Language Skills
Languages
English
Native language
French
Upper intermediate
B2
Timeline
Client Solutions Coordinator
Occupli
03.2023 - Current
Office Administrator
Career Training Internships
06.2022 - Current
Sales and Customer Service Representative
Lily O'Brien's Chocolates
01.2022 - 06.2022
Customer Care Specialist (French)
Kerry
05.2021 - 10.2021
Administration Assistant
Rugs.ie
11.2020 - 12.2020
Marketing Intern
MONERE Development Services
06.2020 - 08.2020
Sales Assistant
Golden Discs
06.2019 - 12.2021
Sales Assistant
Pandora
11.2018 - 01.2019
Cashier
Dunnes Stores
11.2017 - 12.2017
Bachelor of Arts - International Business with French
Munster Technological University
Bachelor of Arts - Management
IUT Valence
High School Diploma - Leaving Certificate
Colaiste Choilm