MAIRÉAD SHEAHAN

Leading the L&D team and reporting into the Managing Director of People Strategy. Responsible for all professional development across our 17 global locations as well as working with the global team to ensure our Diversity, Equity, Inclusion and Belonging initiatives deliver workplace where everyone feels they belong. Works closely with the business to address staff engagement and provides support where needed.

Key Responsibilities:

• Design and deliver development initiatives available at all levels of the businesses
• Respond to business needs to support strategic objectives through upskilling
• Upskill L&D Team to deliver engaging, effective training both virtually and in person
• Support the performance management lifecycle through effective communications and training
• Source external providers and guest speakers to bring our learning and DEIB initiatives to life
• Work with business leads to build accountability for the creation of a true learning culture

Key Achievements:

• Redesigned our management development program breaking it into 2 specific development opportunities for new and established managers
• Redesigned our mentoring program to support emerging female talent
• 
  

Company Overview: A UK challenger bank with c.250 staff, reporting to Chief People Officer

• Sourced and rolled out a new Learning Management and E Learning System resulting in full compliance in take up of compulsory regulatory training and greater take up of optional training
• Held end to end responsibility for the maintenance of the Training and Competency Scheme
• Designed and delivered Performance Management training at all levels
• Project managed the design, delivery, diagnosis of the Staff Engagement Survey
• Delivered the Internal Communication strategy of change from Bank of Cyprus UK to Cynergy Bank
• Established staff awards programme recognising those who truly demonstrated the Bank's Values
• Project managed the Internal Communication Strategy the implementation of GDPR across the Bank
• Set up Women's Network to promote equality across the Bank

Company Overview: A specialist relationship bank with c.150 staff, reporting directly to Head of HR and working closely with the CEO and ExCo team

• Managed the end to end training cycle from developing a comprehensive training strategy based on an organisation wide needs analysis
• Translated complex regulatory changes into practical training packages and delivered these programmes to all staff
• Managed the sourcing and development of a bank wide leadership development programme
• Redesigned and ran bank wide induction programme including graduate induction
• Designed and rolled out a bank wide staff engagement survey,
• Created a ‘People Plan' to tackle staff attrition and to improve engagement which resulted in a significant reduction in voluntary resignations in 2016
• Coached Senior Management on the implementation of the Senior Managers and Certification Regime
• Designed and delivered bank wide training on this and the Conduct Rules
• Embedded cultural change through challenge, coaching and influencing Executive and Senior Management
• Redesigned Performance Management process to include an assessment of the banks behaviours
• Delivered Bank Leumi's first social responsibility project giving staff the opportunity to volunteer with several charities
• A specialist relationship bank with c.150 staff, reporting directly to Head of HR and working closely with the CEO and ExCo team

• Company Overview: One of the top retail banks in Ireland with c
• 1000 staff, reporting to the Head of the Programme Management Team with responsibility for the Credit, Arrears support, Risk and Marketing Departments
• Coordinated and project managed the Lean roll out which was part of the embedding of KBC Group's core values
• Led Lean change programmes in Credit, Arrears Support, Risk and Marketing departments
• Led training and coaching sessions on Lean tools and techniques, leadership skills and the key behaviours necessary to embed a cultural change programme as part of KBCI's Strategy for 2013-2014
• Drove the design and implementation of a bank wide performance dashboard in the form of Key Performance Indicators that are interlinked and ultimately feed into the newly established Executive Committee KPI dashboard
• Coached CEO and COO of KBCI on a one to one basis providing feedback on leadership styles and behaviours
• Was 1st KBCI staff member to be certified as a Lean Coach by KBC Group
• Set up KBCI Lean methodologist academy and created a ‘Lean methodologist certification' process
• Led lean offsite events, process improvement and problem-solving workshops which yielded savings of over €300,000
• Project managed end-to-end mortgage process improvements
• One of the top retail banks in Ireland with c
• 1000 staff, reporting to the Head of the Programme Management Team with responsibility for the Credit, Arrears support, Risk and Marketing Departments

• Developed and delivered a variety of training programmes (Compliance, Regulatory, Systems, Customer Service)
• Designed and delivered new staff and graduate induction programme
• Designed and delivered coaching programme for Senior Management
• Supported the management of change on the Mortgage Arrears Resolution Strategy project with a focus on training and communication

• Company Overview: The National Learning Network is Ireland's largest non- governmental training organisation with centres in almost every county in Ireland
• The Continuous Professional Development department provides specialist training in the areas of diversity, equality and soft skills along with HR Consultancy and client support
• Managed the training division, administration staff, external consultants and the of the day to day costing and logistics of a variety of training interventions
• Ran training programmes in a wide variety of industries ranging from Financial Services, Hospitality and Public Sector from concept stage through to evaluation in the areas of HR, soft skills, mental health, dignity in the workplace and various equality and diversity courses
• Designed, delivered and assessed accredited Certificate level training programmes e.g
• Train the trainer for the Irish national further education and training authority (Solas)
• The National Learning Network is Ireland's largest non- governmental training organisation with centres in almost every county in Ireland
• The Continuous Professional Development department provides specialist training in the areas of diversity, equality and soft skills along with HR Consultancy and client support

• Company Overview: OMT is Ireland's leading Leadership Development Consultancy
• Successfully promoted the training portfolio of OMT Group at sales meetings, conferences and marketing drives
• Diagnosed skill gaps in client organisations and designed training interventions to address these
• OMT is Ireland's leading Leadership Development Consultancy