Summary
Overview
Work history
Education
Skills
LANGUAGES
REFERENCES
TRAINING & CERTIFICATIONS
Timeline
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MAHMOOD HASAN ABDULLAH

Dublin,Ireland

Summary

A highly adaptable professional with strong organisational and teamwork skills, complemented by excellent communication and customer service abilities. Demonstrates proficiency in Microsoft Office, email management, and internet research, ensuring effective time management and report writing. Committed to health and safety awareness, with a proven ability to work under pressure and meet deadlines. Eager to leverage skills in a dynamic environment while pursuing continuous learning opportunities.

Overview

14
14
years of post-secondary education
8
8
years of professional experience

Work history

Supervisor

XPO Logistics (IKEA Order & Collection Point
Dublin, Ireland
2026.02 - Current

• Supervised daily warehouse and order collection operations, ensuring smooth workflow and timely order fulfilment. • Lead and support team to ensure orders are picked, scanned, and completed accurately. • Coordinate with IKEA staff and XPO management to resolve operational issues. • Monitor stock discrepancies, including damaged, missing, and extra items, and ensure they are reported correctly. • Prepared daily operational reports, managed shift cover, facilitated staff training, and maintained accurate timesheets. • Maintained high standards of customer service and safety, contributing to overall operational efficiency.

Ensured smooth operations with regular maintenance checks.

Identified potential risks and mitigated them through proactive measures.

Led team meetings, ensured clear communication amongst all members.

General Operative & Stock Controller

Masterlink Warehouse, Dublin
Dublin
2024.05 - 2026.02

• Managed stock control, organised inventory, and coordinated warehouse operations to maintain streamlined processes. • Maintained accurate stock records and optimised logistics processes for improved operational flow. • Assisted in receiving goods, picking orders, and coordinating warehousing activities to support overall efficiency.

Conducted minor repairs on equipment, extended their service life.

Collaborated with colleagues for better project outcomes.

Followed company protocols to ensure quality standards were met.

Kitchen Manager

Samosa / LeGazin Restaurant, Dublin (Part-time)
Dublin, Ireland
2023.09 - 2024.04

• Supervised kitchen operations, coordinated staff scheduling, and streamlined food preparation processes. • Maintained hygiene standards, ensuring product quality met health regulations and customer expectations.

Implemented waste reduction measures resulting in cost savings and environmental benefits.

Streamlined meal preparation process to reduce guest wait times.

Ensured food safety standards were met, preventing possible foodborne illnesses.

Security officer

Yasir Cafe and Market
Ankara
2021.01 - 2022.02

• Monitored CCTV systems to ensure site security and identify potential threats. • Monitored entry points to ensure secure access for authorised personnel. and carried out routine security patrols. • Provided assistance to staff and visitors, contributing to a safe environment. * Responded effectively to incidents and emergency situations.

Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.

Collaborated with local law enforcement agencies for enhancing site security measures.

Ensured smooth traffic flow in the car park by directing vehicles efficiently.

Security officer

Dahabshiil Data Centre, Somalia Part time
Hargeisa, Somalia
2018.04 - 2020.06

• Monitored data centre security and controlled access to safeguard sensitive information. • Conducted regular patrols and responded to security incidents to ensure rapid resolution. • Protected company assets while maintaining a safe working environment for all staff.

Trained new members of the security team, raising overall team performance levels.

Maintained order by monitoring CCTV screens and reporting suspicious activities.

Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.

Education

English Language B2 Teachers Training -

International House Dublin

Bookkeeping and Payroll - undefined

2019.10 - 2020.01

Accounting Management - undefined

University of Hargeisa
Hargeisa, Somalia
2018.01 - 2020.01

Electrical Engineering Planning, Installation & Wiring - undefined

Aden, Yemen

High School Diploma - IT & Social Studies

Hargeisa, Somalia
2013.01 - 2017.01

Primary School -

Aden, Yemen
2004.01 - 2012.01

Skills

  • Excellent communication and customer service
  • Ability to work under pressure and meet deadlines
  • Strong organisational and teamwork skills
  • Adaptable and eager to learn
  • IT: Microsoft Office, Email, Internet research
  • Time Management
  • Report Writing
  • Health & Safety Awareness

LANGUAGES

Arabic – Native
English – Fluent
Somali – Native

REFERENCES

Available upon request

TRAINING & CERTIFICATIONS

  • Guide to Volunteering – Dublin, May to August 2023
  • ‘Living Through Change’ Workshop – Dublin, May to August 2023
  • Community Engagement and Local Support – Dublin, May to August 2023

Timeline

Supervisor

XPO Logistics (IKEA Order & Collection Point
2026.02 - Current

General Operative & Stock Controller

Masterlink Warehouse, Dublin
2024.05 - 2026.02

Kitchen Manager

Samosa / LeGazin Restaurant, Dublin (Part-time)
2023.09 - 2024.04

Security officer

Yasir Cafe and Market
2021.01 - 2022.02

Bookkeeping and Payroll - undefined

2019.10 - 2020.01

Security officer

Dahabshiil Data Centre, Somalia Part time
2018.04 - 2020.06

Accounting Management - undefined

University of Hargeisa
2018.01 - 2020.01

High School Diploma - IT & Social Studies

2013.01 - 2017.01

Primary School -

2004.01 - 2012.01

Electrical Engineering Planning, Installation & Wiring - undefined

English Language B2 Teachers Training -

International House Dublin
MAHMOOD HASAN ABDULLAH