Mahammad Thwahir
Dublin
Summary
Reliable Retail Sales Associate with experience in product and service sales. Builds rapport and relationships quickly to identify and satisfy customer needs. Achieves commercial targets through passionate, persuasive selling. Reliable Cashier proficient in scanning and arranging customer items efficiently, accepting payments and keeping workspaces organised. Enthusiastic assisting customers with outstanding attention to detail.
Overview
2
2
years of professional experience
Work History
Counter Cashier
Royal Wholesale Mart
05.2023 - 05.2024
- Provided friendly customer service, answering queries and directing customers to products.
- Processed transactions quickly and accurately, reducing customer wait times at the checkout.
- Maintained a clean and organised checkout area, ensuring a positive shopping environment.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Customer Assistant
AB Cashew Industries.
02.2022 - 04.2023
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Educated customers on product features and benefits, guiding them towards informed purchasing decisions.
- Delivered timely responses to customer inquiries via phone or email communication channels.
Education
Master of Science - Data Analytics
DUBLIN BUSINESS SCHOOL
Bachelor of Science - BCA with Big Data Analytics and Cloud Computing
YENEPOYA UNIVERSITY
2023
Skills
- Customer relations
- Cash handling policies
- Identification checks
- Product recommendations
- Money handling
- Product expertise
- Outstanding customer service
- Confident communicator
- Sales techniques
- Complaint Handling
- Customer Service
- Problem-Solving
Languages
English
First Language
Malayalam
Proficient
C2
Hindi
Proficient
C2
Kannada
Proficient
C2
Tulu
Proficient
C2
Availability
SUNDAY - ANYTIME
MONDAY - ANYTIME
TUESDAY - EVENING
WEDNESDAY - EVENING
THURSDAY - ANYTIME
FRIDAY - EVENING
SATURDAY - ANYTIME
Timeline
Counter Cashier
Royal Wholesale Mart
05.2023 - 05.2024
Customer Assistant
AB Cashew Industries.
02.2022 - 04.2023
Master of Science - Data Analytics
DUBLIN BUSINESS SCHOOL
Bachelor of Science - BCA with Big Data Analytics and Cloud Computing
YENEPOYA UNIVERSITY
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