MAGDALENA CHARLES CHARLES
Cork
Summary
Dedicated Health Care Assistant with proven expertise at San Vicente Clinic, excelling in patient support and effective communication. Recognized for maintaining high health and hygiene standards while enhancing patient satisfaction through exceptional customer service. Demonstrated adaptability and strong problem-solving skills, ensuring timely responses to patient needs and fostering a collaborative team environment.
Overview
6
6
years of professional experience
Work History
Cleaning Assistant
Liam Ryan
Cork
10.2023 - Current
Caregiver
Paul William Reynolds
Madrid
04.2023 - 09.2023
Health Care Assistant
San Vicente Clinic
Madrid
11.2022 - 12.2022
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Maintained a clean work environment by following infection control policies and procedures.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
Caregiver
Rocio Pelaez
Madrid
02.2019 - 04.2022
Education
Healthcare Assistant - Health Education
Campus Training
Madrid-Spain08-2022
Care of The Older Person - Health Education
The Open College
Leopardstown Business Center, Dublin 18, IrelandHealthcare Assistant - Health Education
The Open College
Leopardstown Business Centre, Dublin 18, IrelandSkills
- Customer service
- Record keeping
- Safety procedures
- Patient support
- Team collaboration
- Communication skills
- Problem solving
- Health and hygiene standards
- Adaptability and flexibility
- Professionalism
- Problem-solving aptitude
- Organizational skills
- Effective communication
- Time management
Timeline
Cleaning Assistant
Liam Ryan
10.2023 - Current
Caregiver
Paul William Reynolds
04.2023 - 09.2023
Health Care Assistant
San Vicente Clinic
11.2022 - 12.2022
Caregiver
Rocio Pelaez
02.2019 - 04.2022
Healthcare Assistant - Health Education
Campus Training
Care of The Older Person - Health Education
The Open College
Healthcare Assistant - Health Education
The Open College
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