Lylyane Gonçalves Dos Santos

Provided efficient overflow support to other teams when necessary to help whole company meet deadlines. Attended management meetings to draft agendas, take minutes and then follow up on action items. Received deliveries, checking incoming orders for quality and damage and organised returns if necessary.

• Demonstrated perseverance, dedicated cold calling and exceptional service to land new customer accounts. Studied competitors to identify next strategies and areas requiring improvement. Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets. Demonstrated products to show potential buyers benefits and advantages and encourage purchases.

• Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces. Kept cleaning supplies well-stocked by conducting regular item counts and ordering replacements in advance. Emptied bins, collecting and sorting waste and recyclables for compacting and disposal. Monitored supply inventory and requested needed items from procurement team.