Lydia Hartigan

• Supported supervision and coordination of a group of 11 laboratory associates in a fast-paced manufacturing environment.
• Conducted monthly 1‑2‑1 meetings focused on associate engagement, performance, development planning, and communication.
• Scheduled daily laboratory workload and prioritised testing activities based on operational and production requirements.
• Coordinated follow-up activities for missing samples and managed re-sampling requests for failed or out-of-specification results to ensure timely resolution and continuity of operations.
• Reviewed internal laboratory incidents and investigated out-of-specification results using historical data, trend analysis, and operational context to support issue resolution and escalation decisions.
• Supported associates with troubleshooting, operational issues, and general laboratory support to maintain workflow and compliance standards.
• Coordinated and monitored laboratory training completion to maintain compliance and technical competency across the team.
• Supported Continuous Improvement initiatives through data analysis and reporting for the CLS Lean Laboratory project.
• Led implementation activities for a laboratory paperless project, supporting improved documentation practices, operational efficiency, and standardisation across laboratory processes.
• Participated in plant audits and traceability exercises to support compliance with food safety, quality, and regulatory standards.
• Investigated customer complaint issues in collaboration with operational and quality teams to support root cause analysis and corrective actions.
• Worked cross-functionally with Planning, Production, Warehouse, and Quality teams to support laboratory performance and operational priorities.
• Applied learnings from Frontline Leadership course to support effective communication, coaching, and team coordination within the laboratory environment.
• Worked cross-functionally with Planning, Production, Warehouse, and Quality teams to support laboratory performance and operational priorities.
• Applied learnings from Frontline Leadership Course to support effective communication, coaching, and team coordination within the laboratory environment.

• The analysis and release of incoming raw materials/finished product as well as in-process testing
• The operation, calibration and troubleshooting of various instruments, including IC, UPLC, GC, NIR (Near Infrared Spectrometer), Autotitrator, Density Meter, UV-Visible Spectrophotometer, Viscometer and refractometer
• Adhere to Standard Operating Procedures, KORE documents, Picasso etc., ensuring to follow standardised work practices
• Collecting data and inputting results of analysis into SAP, SampleManager, Empower and Compusense software
• Maintenance of laboratory documentation and statistical process control charts to meet ISO 17025 and GLP requirements, providing adequate traceability
• Co-coordinating with cross-functioning teams, i.e, Planning, warehouse etc
• To prioritise materials required to meet production demands and meet plant KPI metric
• Training – provide training to colleagues and new team members in areas such as; beverage make-up, instrumentation, troubleshooting and standardized work practices, as well as new lab procedures
• Liaising with partner laboratories, such as ASL, IQD and other CPS plants to investigate and deal with efficiently any issue that may arise during analysis or release of material
• As a member of the sensory panel, carry out sensory evaluation, Appearance, odour and taste on both ingredients and finished products
• Follow all GMP and safety procedures

Additional duties:

· Proficiency testing Co-ordinator.

· Send samples in accordance to IATA standards.

· Carry out internal laboratory ISO audits as part of the laboratory auditing team.

• Carrying out analysis of raw material and finished product using UPLC and UPLC-MS techniques, for routine analysis, troubleshooting, line validation etc
• Interpret data from routine analyses in order to validate that materials meet specifications
• Record and interpret results, report any issues with peer review
• Ensured self and team compliance to quality management system requirements through training, documentations, quality records and audits
• Completed method validation on UPLC-MS