Alvaro Vela
Dublin,Ireland
Summary
Extensive experience in customer service in multicultural environments, known for my ability to work under pressure and problem-solving abilities to ensure well-being of customers.
Overview
8
8
years of professional experience
Work history
Supervisor
Pub Hotel Barkly
Melbourne, Australia
2024.09 - 2025.09
- Reduced workplace conflicts through effective communication and negotiation skills.
- Coordinated with other supervisors to maintain consistency across shifts.
- Implemented company policies effectively, maintained high standards of service delivery.
Bartender
The Rock Bar
Alice Springs, Australia
2023.12 - 2024.08
- Collaborated with team members to provide seamless service during busy periods.
- Implemented new cocktail recipes by researching current trends in the industry.
- Checked identification of customers to ensure legal drinking age compliance.
Waiter
Medusa Greek Taverna
Sydney, Australia
2022.11 - 2023.11
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Explained dish components clearly to inform customers' decisions.
Waiter
Gastroterraza La Fortíssima
Seville, Spain
2021.09 - 2022.10
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Explained dish components clearly to inform customers' decisions.
Kitchen Hand
Sushi Samba
London, England
2017.11 - 2018.05
- Prepared basic ingredients for cooking, promoting seamless meal preparation.
- Supported restaurant's sustainability efforts by actively participating in recycling initiatives.
- Displayed exceptional multitasking abilities during rush hours, managing multiple responsibilities simultaneously.
Education
Law Degree
CEU San Pablo University
Seville, SpainFirst Certificate B2
Cambridge University
High School of Humanities and Social Sciences
Highlands School
Seville, SpainSkills
- Team work
- Good customer service
- Work under pressure
- Communication skills
- Adaptability
Languages
Spanish
Native
English
Advanced
C1
Timeline
Supervisor
Pub Hotel Barkly
2024.09 - 2025.09
Bartender
The Rock Bar
2023.12 - 2024.08
Waiter
Medusa Greek Taverna
2022.11 - 2023.11
Waiter
Gastroterraza La Fortíssima
2021.09 - 2022.10
Kitchen Hand
Sushi Samba
2017.11 - 2018.05
Law Degree
CEU San Pablo University
First Certificate B2
Cambridge University
High School of Humanities and Social Sciences
Highlands School