Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Luke Raftery

5 Lissen Hall Avenue, Seatown Road, Swords

Summary

Comfortable working in a fast-paced environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food & Beverage Assistant

Maldron Hotel Dublin Airport
2022.06 - Current
  • Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Trained new staff members on company policies and procedures.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Maintained clean and organised restaurant and bar to comply with hygiene and health regulations.
  • Greeted and seated guests to provide a friendly and welcoming experience.
  • Restocked bar when low on stock.

Education

BA Degree (Hons) - Media Production

Coláiste Dhulaigh
Coolock
2026

Leaving Certificate -

Coláiste Choilm
Swords
2022

Skills

  • Staff Leadership
  • Inventory Management
  • Upselling Strategies
  • Organisational Abilities
  • Customer Service

Certification

Certificate in Media Production QQI Level 5

References

Available upon request.

Timeline

Food & Beverage Assistant

Maldron Hotel Dublin Airport
2022.06 - Current

BA Degree (Hons) - Media Production

Coláiste Dhulaigh

Leaving Certificate -

Coláiste Choilm

Certificate in Media Production QQI Level 5

Luke Raftery