Luke McDonogh
Ratoath
Summary
- 2.5 Years combined experience in service and retail industries.
- Excellent communication, problem-solving, and teamwork skills honed through hands-on experience in customer-facing roles.
- Diverse experience in engineering roles, complemented by a strong background in service, event, and retail environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Utilities and Facilities Engineer Intern
Bristol Myers Squibb
03.2023 - 09.2023
- Collaborated across departments to ensure cGMP compliance in production.
- Provided technical support and training for safe utility system operation.
- Received training to enhance technical skills in pharmaceutical manufacturing.
- Assisted HR in implementing organizational software for streamlined onboarding and workforce management.
Event Staff Member
The Gaiety Theatre
03.2022 - 03.2023
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Excelled in diverse customer service roles, including bartending, kiosk operation, ushering, and ticket scanning.
- Managed inventory by organizing and processing incoming stock deliveries efficiently.
Resindential Staff/Coaching Assistant
Leinster Rugby
07.2022 - 08.2022
- Provided essential support in supervising and caring for 1200 children aged 12-17 throughout a four-week period.
- Ensured prompt and appropriate care for children experiencing minor injuries or illnesses during rugby training and other activities.
Farm Shop/Field Assistant
Newbarn Farm
06.2020 - 05.2021
- Provided hands-on care for animals on the farm, ensuring their well-being and health.
- Engaged with customers in the farm shop, delivering exceptional service and product knowledge.
- Maintained cleanliness and organization of the shop, ensuring shelves were stocked and displays were attractive.
- Contributed to field work activities, including harvesting crops and maintaining agricultural equipment, to support farm operations.
Hotel Barback
Hyatt Centric Dublin
10.2019 - 03.2020
- Delivered room service.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Education
Bachelor of Mechatronic Engineering
Dublin City University
Dublin, Ireland05.2023
Skills
- Mechanical Systems
- Personal Administration
- Event Planning
- Cash Handling
- Organizational skills
- Interpersonal skills
- Time Management
- Team Building
- Lean Six Sigma
Interests
- Live Performances/Television : Late Late Toy Show 2013, Vibe for Philo 2014, Music INC 2014, Swipe TV 2016, The Late Late Show 2017 & 2021
- Wedding DJ
- Martial Arts - First stripe white belt in Brazilian Jiu-Jitsu
- Grade 1 to 8 Drums London Rock School of Music.
Certification
- Lean and Six Sigma Yellow Belt
- Mechanical Design Solidworks CSWA
- CMAS 1* Diver License
Languages
English
Native language
Spanish
Intermediate
B1
Timeline
Utilities and Facilities Engineer Intern
Bristol Myers Squibb
03.2023 - 09.2023
Resindential Staff/Coaching Assistant
Leinster Rugby
07.2022 - 08.2022
Event Staff Member
The Gaiety Theatre
03.2022 - 03.2023
Farm Shop/Field Assistant
Newbarn Farm
06.2020 - 05.2021
Hotel Barback
Hyatt Centric Dublin
10.2019 - 03.2020
Bachelor of Mechatronic Engineering
Dublin City University