Luke Gavin
Castlebar,Mayo
Summary
I am an enthusiastic driven individual with an ambition to excel in life. I graduated from GMIT with a level 8 business degree in 2022. I am a hard worker who learns quickly and will give my all to any opportunity and I particularly enjoy customer facing roles. I also enjoy working as part of a team and I know when it’s time to speak up and bring new ideas and when it’s time to knuckle down and get the work done. I enjoy keeping fit and playing GAA for my club Castlebar Mitchels.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Trainee Manager(May 2023- Present)
Enterprise Rent a car
Castlebar, Mayo
05.2023 - Current
- Assisted with day-to-day operations and completed assigned management tasks.
- Worked closely with mentors to enhance leadership and managerial skills.
- Within the graduate four phase programme, exams and learning objectives are clearly set out in a given time frame so that you can graduate to become a manager of your own branch.
- Liaised with managers, supervisors and other senior staff, communicating clearly and concisely.
- Gained skills, knowledge and experience working across various departments including production, marketing and operations.
- Engaged in cross-functional activities to gain exposure to various aspects of business.
- Day to day fleet coordination of 120 cars.
- Within the programme there is a focus on branch finances in order to maintain profitability margins and also people management to prepare you for motivating and driving success.
Sales Representative
Vodafone Kelco
Castlebar, Mayo
11.2022 - 05.2023
- Adapted sales pitches and presentations to meet bespoke customer requirements.
- Built rapport with new and existing customers to boost client retention.
- Met personal and team sales targets consistently.
- Developed new sales strategies and constantly evaluated effectiveness.
- Identified and obtained new customers to successfully meet all sales targets.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
- Maintained smart appearance and polite manner at all times.
- Increased new business through strategic networking and cold calling.
- Upheld excellent customer service with helpful, confident demeanour.
- Processed orders and recorded transactions accurately.
- Protected integrity, traceability and quality of product and company brand.
Marketing executive
Thea Pharma
Castlebar, Mayo
08.2022 - 11.2022
- Organising and overseeing the digital marketing campaigns that strengthened overall reach to over 300,000.
- In charge of running and coordinating day to day activities of the online store which increased monthly orders to 150 from 87 and monthly sales to €5,000+ from €3,100.
- Helped establish strong ties with the Field Sales Team by performing regular market visits to key customers, communicating & promoting the brand's core values, and helping the reps with all marketing & POS materials.
- Assisted the Marketing Manager with the Trade Marketing strategy and offered a viable & lasting solution on the Brand's shelf visibility which increased the company's Market Share from 19% to 21%.
- I managed the Théa Pharma e-shop through daily correlation and fulfilment of orders to Irish consumers. I also prepared monthly analysis reports on sales trends and stocktaking.
Cocktail Waiter
The Aviary The Office (2022),
Chicago, Illinois
05.2022 - 09.2022
- I worked in one of the top cocktail bars in America owned by Grant Achatz as a part of a J1 visa in 2022. It was a great experience to work under a chef of such a high calibre.
- Creating high end cocktails was a fun side to this experience, precision was key and working at speed as part of a superior customer experience.
- Working late night shifts and day shifts.
Head Barman
Irish House Bar
Castlebar, Mayo
09.2018 - 05.2022
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- New staff induction
Education
Level 8 Business Degree - Business
Atlantic Technological University
Galway 09.2018 - 05.2022
Leaving Certificate -
St Gerald's College
Castlebar 09.2011 - 05.2018
Skills
- Business administration
- Finance management
- Operations management
- Hospitality management
- Customer acquisition
- Sales strategies
- Customer experience
- Business acumen
Affiliations
- GAA football is my main hobby.
- Attend the gym.
- Interest in vintage cars.
Timeline
Trainee Manager(May 2023- Present)
Enterprise Rent a car
05.2023 - Current
Sales Representative
Vodafone Kelco
11.2022 - 05.2023
Marketing executive
Thea Pharma
08.2022 - 11.2022
Cocktail Waiter
The Aviary The Office (2022),
05.2022 - 09.2022
Head Barman
Irish House Bar
09.2018 - 05.2022
Level 8 Business Degree - Business
Atlantic Technological University
09.2018 - 05.2022
Leaving Certificate -
St Gerald's College
09.2011 - 05.2018
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