Summary
Overview
Work history
Education
Skills
References
Timeline
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Luke Duane

Luke Duane

County Westmeath ,Ireland

Summary

I am a final year student in TUS Midlands Midwest, studying Applied Social Care Studies. I am a dedicated individual with extensive experience in customer service, bartending, and restaurant operations. I am proficient in cash handling and barista skills, along with a strong commitment to safeguarding vulnerable adults' rights and maintaining dignity. I am skilled in manual handling and non-violent physical interventions, with a focus on residential support and adult safeguarding protocols. I aspire to leverage expertise in hospitality and care to enhance service delivery and client satisfaction. I am also a motivated worker with exceptional social skills, communication abilities and customer service backgrounds. I am dedicated to following health and safety guidelines and handling food items properly.

Overview

8
8
years of professional experience

Work history

Barista

MY COFFEE COTTAGE
Roundstone, County Galway
05.2025 - 09.2025
  • I worked full time throughout the summer as a barista making coffee's and serving customers. I also have used the till and dealt with money. I was responsible for opening and closing.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.

Support Worker

St.Hilda's
Athlone, County Westmeath
10.2024 - 04.2025
  • I was a support worker part time during college caring for people with intellectual disabilities, I worked there for seven months. I engaged in manual handing, intimate care, medication, care plans, daily records, a communication book and supporting the service users in every day life. I cooked, cleaned and did laundry for the clients. I sometimes took the clients walking, socialising and where safe and secure I did gardening also. GDPR was upmost important which I followed the guidelines.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Assisted in maintaining a clean environment for improved client health.
  • Helped achieve patient independence through guided tasks and activities.

Waiter/Barista

Kafe U
Athlone, County Westmeath
09.2022 - 06.2024
  • I worked there part time for two years as a student in college, my duties included serving customers, taking orders, being a barista, opening the café.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.

Waiter/Bartender

Connemara Golf Club
Clifden, County Galway
10.2017 - 12.2022
  • I worked here for five years. My duties included serving customers, waiting tables, opening and closing at the end of the day. I was responsible for cash up at night.
  • Served food promptly, resulting in improved customer satisfaction.
  • Contributed towards team goals through effective collaboration with colleagues.
  • Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
  • Rotated bar stock adequately to maintain freshness of products.
  • Catered special events professionally, enhancing the overall guest experience.
  • Ensured clean working environment with meticulous attention to detail and hygiene standards.

Education

Bachelor of Arts - Applied Social Studies in Social Care (Add on)

Technological University of the Shannon
Athlone, County Westmeath
09.2025 -

Bachelor of Arts - Applied Social Studies in Social Care

Technological University of the Shannon
Athlone, County Westmeath
09.2022 - 05.2025

Skills

  • Serving
  • Bartending
  • Cash handling
  • Intimate care (Less than 1 year)
  • Customer service
  • Restaurant experience
  • Barista experience
  • Manual handling (Less than 1 year)
  • Safeguarding vulnerable adults' rights
  • Dignity maintenance
  • Residential support
  • Adult safeguarding protocols
  • Physical assistance techniques
  • Non-Violent physical interventions

References


  • Siobhan Roche (Previous Manager of Connemara Golf Club): 087707540
  • Mary Kelly (Principal of Clifden Community School): 09521184
  • Ken Robinson (Previous owner of Kafe U): 08611956414
  • Danielle Donoghue: (Manager of St.Hildas , residential house) : 0851803525
  • James Elcock: (Owner of Coffee Cottage) : +44 7955074106

Timeline

Bachelor of Arts - Applied Social Studies in Social Care (Add on)

Technological University of the Shannon
09.2025 -

Barista

MY COFFEE COTTAGE
05.2025 - 09.2025

Support Worker

St.Hilda's
10.2024 - 04.2025

Bachelor of Arts - Applied Social Studies in Social Care

Technological University of the Shannon
09.2022 - 05.2025

Waiter/Barista

Kafe U
09.2022 - 06.2024

Waiter/Bartender

Connemara Golf Club
10.2017 - 12.2022

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Luke Duane