Lukasz Kuzian
Dublin
Summary
Passionate General Manager with experience and excellent skills in sales, management , customer service , bartendering . Winner of Irish Pub Global Award for the Best Manager in 2015. Highly d eveloped communication skills and ability to work under pressure. F ast - learner . P ositive attitude. Self - motivated , f lexible and easily adaptable in a new environment . Pursuing new career opportunities. Versatile professional with knack for effective team leadership and operational efficiency. Skilled in fostering strong relationships, driving strategic initiatives, and adapting quickly to changing environments. Proven track record of problem-solving and streamlining processes to enhance productivity and customer satisfaction. Ready to bring fresh perspective and strong organisational skills to make positive impact. Innovative General Manager with a focus on operational success and team development. Implements cost control strategies and negotiates supplier agreements to maximise profitability. Drives customer satisfaction through tailored marketing strategies and exceptional service delivery.
Overview
21
21
years of professional experience
Work History
General Manager
Dublin Citi Hotel and Trinity Bar and Venue
Dublin, 2
06.2010 - 01.2026
- Oversaw team development, communication, sales, and cost control to enhance operational performance
- Successfully managed the day-to-day aspects of running a busy pub and club in the city centre
- Developed and executed engaging promotional campaigns to attract customers.
- Negotiated stock prices with suppliers to maximise profit margins
- Organised the weekly roster for 60 staff members to support team morale
- Interview and train all new bar/floor staff
- Cash up each night, ensuring the team has finished their various roles, and completing the daily bar cash sheets
- Collaborated with marketing manager to organise events and manage bookings for the bar
- Liaise with the chef to create an exemplary food & beverage menu
- Tested and created my very own cocktail menu using both classic cocktails and some of my own creations
Supervisor
Porterhouse North
Glasnevin, Dublin
03.2007 - 06.2010
- Oversaw team development, communications, sales strategies, and cost control measures to enhance overall pub performance
- Supervised team of ten employees, fostering a collaborative work environment and supporting professional growth
- Managed pub operations and administration, ensuring effective scheduling, accurate reporting, inventory control, and high-quality customer service
- Conducted training sessions for dining and bar staff on service protocols and menu knowledge
- Coordinated and oversaw functions for over 700 guests
- Conceived and implemented promotional campaign for Metropolitan Music Cafe & Ultimate Sports Bar
Bartender
Lillie's Bordello
Dublin, 2
01.2005 - 03.2007
- Delivered professional customer service while efficiently handling cash transactions
- Prepared and organised ingredients for cocktails and drinks to streamline service
- Provided food service to bar patrons
- Prevented against selling alcohol or tobacco to minors by controlling their identity documents
- Coordinated supply orders from vendors and managed inventory to ensure product availability
Education
General Secondary School - Sanok, Poland
General Secondary School no 3
Sanok, Poland01-2005
Skills
- Operations management
- Restaurant Operations
- Bar Operations
- Inventory management
- Cost control
- Financial management
- Budgeting
- Sales forecasting
- Revenue growth
- Performance monitoring
- Staff scheduling
- Cash handling
- Quality assurance
- Microsoft Office
- Vectron
- Marketing strategy
- Sales
- Negotiation tactics
- Customer Service
- Employee training
- Team building
- Leadership excellence
- Event planning
- Management
Languages
English
Polish
References
- Mike Hennebry, Managing Director, Dublin Citi Hotel (Trinity Bar), 46-49 Dame Street, Dublin, Dublin, 2, 0866071636
- Philip Power, General Manager, Courtney's Lucan, Dublin, 0862572426
Hobbies and Interests
- Football
- Gym
- Golf
- Computers
- Literature
- Travelling
Custom Section
I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Personal Data Protection Act as of 2018-05-10 (Journal of Laws 2018, item 1000) and under the Regulation No 2016/679 of the European Parliament and the Council of 2016-04-27 on the Personal Data Protection of Natural Persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive No 95/46/EC (GDPR).
Timeline
General Manager
Dublin Citi Hotel and Trinity Bar and Venue
06.2010 - 01.2026
Supervisor
Porterhouse North
03.2007 - 06.2010
Bartender
Lillie's Bordello
01.2005 - 03.2007
General Secondary School - Sanok, Poland
General Secondary School no 3