Luiza Moura

• Excelled in managing guest relationships by understanding needs and fostering loyalty.
• Addressed customer concerns promptly using standard procedures.
• Exhibited exceptional problem-solving abilities, addressing challenges promptly.
• Collaborated effectively with diverse team members to achieve objectives.
• Created visually appealing design pieces to simplify guest decision-making.

Assist in the marketing area in the realisation of external and internal content, producing graphic, digital and instructional videos about the Nérus system.

• Developed promotional materials including presentations, event invitations, media kits, website banners, email templates, infographics, digital ads, and motion graphics.
• Assist in applying gamification for the technical support area.

• Multimedia Content Creation and Marketing Design for Postgraduate Law College.
• Edited and produced engaging online lesson videos for a postgraduate law student audience.
• Conceptualised and created animated video GIFs to promote college events and initiatives.
• Designed and implemented email marketing templates to enhance communication and engagement.
• Developed visually appealing announcement materials for events, classes, and new lecture releases.