Passionate and results-driven professional transitioning into trading and financial markets, with over 10 years of experience in high-value sales and CRM systems. Hands-on trader for over two years, focusing on risk management, market structure, technical analysis, and macroeconomic research. Strong communicator with a proven record of exceeding targets, training staff, and analyzing trends to support performance and decision-making.
Built strong customer relationships using a consultative approach and CRM tools to track interactions and preferences.
Delivered personalised product recommendations, driving sales and improving customer satisfaction.
Supported visual merchandising and store presentation to maximise engagement.
Resolved customer issues promptly, maintaining high service standards.
Assisted in onboarding and training new team members on sales techniques and customer service protocols.
Delivered outstanding customer service while fostering long-term client relationships in a dynamic retail environment.
Strengthened communication and teamwork skills to effectively understand and exceed customer expectations.
Demonstrated a strong work ethic and reliability, consistently contributing to team performance and overall store success.
Specialised in selling high-end smartphones, mobile plans, and insurance packages, earning Salesperson of the Year twice.
Consistently exceeded monthly sales targets through a goal-oriented approach and deep product expertise.
Delivered premium customer service while advising clients on significant purchases and long-term service solutions.
CRM & Client Relationship Management – 10 years using CRM tools to drive sales and manage pipelines
Sales & Market Insight – Strong background in high-value product sales with a data-driven, target-focused approach
Trading Experience – 2 years of hands-on trading in crypto and financial markets, with focus on risk management and technical analysis
Problem Solving – Skilled in resolving complex customer issues with professionalism and strategic thinking
Communication & Teamwork – Excellent interpersonal skills, with experience training new staff and simplifying complex ideas
Economics, 10/24, Present, Comprehensive study of core macroeconomic concepts including GDP, economic growth, capital accumulation, inflation, fiscal and monetary policy, unemployment, financial systems, and business cycles. Emphasis on the U.S. Federal Reserve's role, investment-saving dynamics, and practical financial literacy. Developed strong analytical thinking and economic interpretation skills.
Studying financial markets and trading strategies
Researching macroeconomic trends and global market behaviour
Following developments in blockchain and decentralised finance (DeFi)
Practicing chart analysis and backtesting trading setups
Continuous learning in economics, finance, and behavioral psychology
Asset Classes: Crypto (BTC, ETH), Forex (EUR/USD, USD/JPY), occasional equity indices
Style: Technical swing trading and liquidity-based entries using smart money methodology
Tools Used: TradingView, Bybit, MetaTrader 5, CoinMarketCap, Mexc.
Focus: Risk management, liquidity zones, volume profile, macro news integration
Performance: 2+ years of tracked personal trading with consistent backtesting, 1:2+ risk/reward targets
Current Goal: Transition to professional trading environment and continue developing institutional-level discipline and analysis
Aspiring Junior Trader with strong sales background and 2+ years of independent market trading experience.