LUIS SOUSA
Dublin,Ireland
Summary
Passionate and results-driven professional transitioning into trading and financial markets, with over 10 years of experience in high-value sales and CRM systems. Hands-on trader for over two years, focusing on risk management, market structure, technical analysis, and macroeconomic research. Strong communicator with a proven record of exceeding targets, training staff, and analyzing trends to support performance and decision-making.
Overview
7
7
years of professional experience
2028
2028
years of post-secondary education
1
1
Certification
Work history
Part Time Retail Consultant
Eir
Dublin, IE
06.2022 - 08.2025
Built strong customer relationships using a consultative approach and CRM tools to track interactions and preferences.
Delivered personalised product recommendations, driving sales and improving customer satisfaction.
Supported visual merchandising and store presentation to maximise engagement.
Resolved customer issues promptly, maintaining high service standards.
Assisted in onboarding and training new team members on sales techniques and customer service protocols.
Retail Consultant
Sunglass Hut
Dublin, IE
02.2022 - 06.2022
Delivered outstanding customer service while fostering long-term client relationships in a dynamic retail environment.
Strengthened communication and teamwork skills to effectively understand and exceed customer expectations.
Demonstrated a strong work ethic and reliability, consistently contributing to team performance and overall store success.
Retail Consultant
Samsung
São Paulo, BR
01.2019 - 01.2021
Specialised in selling high-end smartphones, mobile plans, and insurance packages, earning Salesperson of the Year twice.
Consistently exceeded monthly sales targets through a goal-oriented approach and deep product expertise.
Delivered premium customer service while advising clients on significant purchases and long-term service solutions.
Education
Bachelor of Business - Business
OHC School
Dublin, IEA-Levels - Macroeconomics
ENAP
Brazil 10.2024 - 11.2024
Skills
CRM & Client Relationship Management – 10 years using CRM tools to drive sales and manage pipelines
Sales & Market Insight – Strong background in high-value product sales with a data-driven, target-focused approach
Trading Experience – 2 years of hands-on trading in crypto and financial markets, with focus on risk management and technical analysis
Problem Solving – Skilled in resolving complex customer issues with professionalism and strategic thinking
Communication & Teamwork – Excellent interpersonal skills, with experience training new staff and simplifying complex ideas
Certification
Economics, 10/24, Present, Comprehensive study of core macroeconomic concepts including GDP, economic growth, capital accumulation, inflation, fiscal and monetary policy, unemployment, financial systems, and business cycles. Emphasis on the U.S. Federal Reserve's role, investment-saving dynamics, and practical financial literacy. Developed strong analytical thinking and economic interpretation skills.
Languages
Portuguese
Native
English
Fluent
Spanish
Beginner
Affiliations
Studying financial markets and trading strategies
Researching macroeconomic trends and global market behaviour
Following developments in blockchain and decentralised finance (DeFi)
Practicing chart analysis and backtesting trading setups
Continuous learning in economics, finance, and behavioral psychology
Trading Projects & Experience
Asset Classes: Crypto (BTC, ETH), Forex (EUR/USD, USD/JPY), occasional equity indices
Style: Technical swing trading and liquidity-based entries using smart money methodology
Tools Used: TradingView, Bybit, MetaTrader 5, CoinMarketCap, Mexc.
Focus: Risk management, liquidity zones, volume profile, macro news integration
Performance: 2+ years of tracked personal trading with consistent backtesting, 1:2+ risk/reward targets
Current Goal: Transition to professional trading environment and continue developing institutional-level discipline and analysis
Objective
Aspiring Junior Trader with strong sales background and 2+ years of independent market trading experience.
Timeline
A-Levels - Macroeconomics
ENAP
10.2024 - 11.2024
Part Time Retail Consultant
Eir
06.2022 - 08.2025
Retail Consultant
Sunglass Hut
02.2022 - 06.2022
Retail Consultant
Samsung
01.2019 - 01.2021
Bachelor of Business - Business
OHC School
Similar Profiles
Tiarnan MorrisseyTiarnan Morrissey
Customer loyalty speicalist agent at EirCustomer loyalty speicalist agent at Eir
Kenneth CoyneKenneth Coyne
BDM at EirBDM at Eir
Peter LeddyPeter Leddy
Telecom Technician at EIRTelecom Technician at EIR
Florence Funmilayo OjuadeFlorence Funmilayo Ojuade
Waitress at D-Dems InternationalsWaitress at D-Dems Internationals
Swapnil SuryavanshiSwapnil Suryavanshi
Lead engineer at Emerson Automation SolutionsLead engineer at Emerson Automation Solutions