Luis Lovato
Dublin,Ireland
Summary
Dynamic and results-driven professional with expertise in team leadership, customer service, and staff training & development. Demonstrates proficiency in scheduling & payroll, inventory management, and sales & KPI monitoring. Skilled in coffee preparation & beverage service, food preparation & fast-paced service, ensuring food safety & sanitation within hospitality operations. Passionate about seafood & daily specials interest, with a strong focus on communication & teamwork to drive operational excellence.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Food Truck Crew Member
Food Truck
Dublin, ireland
2025.05 - 2025.08
- Worked in fast-paced food truck environments specializing in burgers, coffee, and breakfast service.
- Assisted with food preparation, cooking, and customer service.
- Managed high-volume orders while maintaining quality and speed.
- Supported daily setup, stock organization, and cleaning procedures.
- Ensured food safety and hygiene standards were consistently followed.
- Developed strong multitasking and teamwork skills in dynamic environments.
Crew Member / Head Barista
WeWork Coffee Company
Dublin
2025.10 - 2026.03
- Assisted with coffee preparation and daily food service operations.
- Delivered high-quality customer service in fast-paced environments.
- Maintained cleanliness, food safety, and operational standards.
- Supported stock organization and opening/closing procedures.
- Worked collaboratively within a dynamic hospitality team.
Retail Sales Manager
Starbucks
Dublin
2023.03 - 2025.10
- Monitor weekly sales reports and KPIs to track store performance.
- Ensure store presentation and signage follow Starbucks standards and display guidelines.
- Manage store operations within defined budgetary parameters.
- Oversee weekly payroll processing.
- Manage stock levels and conduct inventory assessments.
- Create and manage weekly staff schedules.
- Coordinate maintenance and repairs for store equipment and facilities.
- Lead recruitment and hiring processes.
- Provide coaching and performance feedback to team members.
- Foster a positive and growth-oriented team culture.
Supervisor
Starbucks
Dublin
2021.01 - 2022.12
- Supervised daily store operations during high-volume periods.
- Maintained excellent customer service standards.
- Managed opening and closing procedures.
- Followed operational policies related to cash handling, safety, and sanitation.
- Delivered training and onboarding for baristas and supervisors.
- Adapted training methods to different learning styles.
- Conducted coaching and mentorship for team development.
- Assisted with operational organization and team performance.
Barista
Starbucks
Dublin
2019.12 - 2021.01
- Prepared and served coffee, espresso, and specialty beverages.
- Delivered excellent customer service and personalized beverage recommendations.
- Operated and maintained coffee equipment.
- Maintained hygiene and food safety standards.
- Managed POS transactions and cash handling.
- Assisted with stock organization and promotional activities.
- Participated in ongoing training sessions and product development.
Education
Diploma of Higher Education - Marketing
E.T.E.C Prof Andre Bogasian
Sao Paulo 2016.01 - 2018.12
Skills
- Team Leadership
- Customer Service
- Staff Training & Development
- Scheduling & Payroll
- Inventory Management
- Sales & KPI Monitoring
- Coffee Preparation & Beverage Service
- Food Preparation & Fast-Paced Service
- Food Safety & Sanitation
- Hospitality Operations
- Seafood & Daily Specials Interest
- Communication & Teamwork
Languages
English – Fluent
Portuguese – Native
Additional information
- Living in Ireland for 7 years
- Fully flexible availability
- Strong interest in restaurant and seafood hospitality environments
- Interested in seasonal and island-based work opportunities
Timeline
Crew Member / Head Barista
WeWork Coffee Company
2025.10 - 2026.03
Food Truck Crew Member
Food Truck
2025.05 - 2025.08
Retail Sales Manager
Starbucks
2023.03 - 2025.10
Supervisor
Starbucks
2021.01 - 2022.12
Barista
Starbucks
2019.12 - 2021.01
Diploma of Higher Education - Marketing
E.T.E.C Prof Andre Bogasian
2016.01 - 2018.12