Lucy O'Donnell
Limerick
Summary
High-energy and motivated professional with a proven record of thriving in fast-paced roles. Quick to learn new systems, confident communicating with customers, and always focused on solving problems calmly and efficiently. Passionate about creating positive, professional customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Chef
McDonnell Service Facilities
Limerick, Ireland
05.2024 - 06.2025
- Organized special events and dinner parties for clients, including menu planning and presentation details.
- Developed cost-effective recipes that met client's needs while staying within budgetary parameters.
- Prepared customized meals based on client dietary preferences and restrictions.
- Maintained kitchen cleanliness and adhered to food safety standards consistently.
Membership & Hospitality Assistant
Munster Rugby
Limerick, Ireland
12.2022 - 06.2024
- Delivered VIP service to guests, including players’ families, sponsors, and corporate clients.
- Issued wristbands and escorted guests to suites, boxes, and seating areas.
- Resolved guest inquiries and ensured smooth match-day experiences.
- Collaborated with event, catering, and security staff under tight timeframes.
Retail Associate
Centra
Limerick, Ireland
10.2022 - 05.2024
- Delivered friendly and efficient customer service in a busy retail environment.
- Prepared fresh food items in the deli, ensuring compliance with food safety and HACCP standards.
- Handled point-of-sale transactions, opening/closing procedures, and cash reconciliation.
- Assisted customers with inquiries and product recommendations.
Education
Leaving Certificate -
Scoil Na Tríonóide Naofa
Doon, Co.Limerick05-2021
Skills
- Customer Support: Phone, email, face-to-face service
- Communication: Clear, calm, confident communicator
- Problem Solving: Professional under pressure
- Tech-Friendly: Fast learner with strong digital literacy; confident using POS, scheduling systems, and adapting to new tools
- Organization: Time management, inventory, shift work
- Teamwork: Supportive, dependable team player
Certification
- Web Authoring (Distinction) – Limerick College of Further Education, 2024
Accomplishments
- Vice Captain – Athlunkard Rowing Club, Limerick
Club leadership role supporting events, member engagement, and community involvement. - Gold Medal - Cycling Team Pursuit National Champion 2025.
- International Cyclist - Represented Ireland at the Cyclo-cross and Road World Championships (2019–2020) and the Road European Championships (2019 & 2021)
Timeline
Private Chef
McDonnell Service Facilities
05.2024 - 06.2025
Membership & Hospitality Assistant
Munster Rugby
12.2022 - 06.2024
Retail Associate
Centra
10.2022 - 05.2024
Leaving Certificate -
Scoil Na Tríonóide Naofa
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