Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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lucy Moore

Thurles,Tipperary

Summary

Dedicated worker with a strong proficiency in the Microsoft Office suite and mastery of the Outlook email system, ensuring organisational efficiency and effective records keeping. Demonstrates exceptional multi-tasking capability and telephone etiquette observance, contributing to superior customer orientation and safety compliance adherence. Skilled in office equipment operation, supply ordering, and invoicing and billing processes, aiming to leverage these competencies towards enhancing operational excellence.

Overview

34
34
years of professional experience

Work history

Office administrator

Germinal
Horse & Jockey, Ireland
03.2002 - Current
  • Fostered a positive work environment with clear communication skills.
  • Provided administrative support during high-pressure periods, aiding overall productivity.
  • Handled correspondence, providing timely responses to all enquiries.
  • Streamlined office operations by implementing effective filing systems.
  • Prepared reports meticulously for accurate record-keeping purposes.
  • Completed data entry tasks accurately, ensuring error-free records were maintained.
  • Resolved customer queries promptly for improved client satisfaction.
  • Oversaw invoicing and billing tasks, maintaining financial transparency in the office.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.

General operative

GMX Ltd
Thurles, County Tipperary
07.1991 - 01.2002
  • Improved operational efficiency with strict adherence to guidelines.
  • Ensured clean and organised workspace to enhance productivity.
  • Facilitated smooth operations by promptly reporting any machinery faults or malfunctions.
  • Followed company protocols to ensure quality standards were met.
  • Adhered to health and safety procedures whilst carrying out tasks.
  • Worked part of fast-paced production line, continually achieving targets.

Education

Certificate of Higher Education - Biology

Waterford Technical College
Waterford
09/1989 - 06/1991

Skills

  • Microsoft office suite proficiency
  • Office equipment operation
  • Organisational efficiency
  • Invoicing and billing familiarity
  • Multi-Tasking capability
  • Supply ordering experience
  • Records keeping efficiency
  • Outlook email system mastery
  • Telephone etiquette observance
  • Safety compliance adherence
  • Customer orientation

Affiliations

  • Reading
  • Crochet
  • Puzzles

Timeline

Office administrator

Germinal
03.2002 - Current

General operative

GMX Ltd
07.1991 - 01.2002

Certificate of Higher Education - Biology

Waterford Technical College
09/1989 - 06/1991

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lucy Moore