Lucy Johnson
Annacotty
Summary
I am a highly motivated employee with a desire to take on new challenges. I possess a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. I am eager to contribute to a dynamic team and support organizational goals now that I have completed my degree and look forward to putting my education into practice.
Overview
5
5
years of professional experience
Work History
Retail Makeup Artist
Charlotte Tilbury
Limerick
09.2022 - 06.2024
- Conducted regular consultations with clients to discuss their desired look.
- Attended trade shows or conventions to keep up-to-date on industry trends.
- Upsold additional items based on customer needs and preferences.
- Educated customers on proper skin care techniques before applying makeup.
- Participated in training sessions to learn new techniques from other artists.
- Utilized point-of-sale systems accurately when processing payments from customers.
- Performed administrative tasks such as completing sales reports for management review.
- Remained knowledgeable about new product launches and promotions offered within the store.
- Trained and mentored new makeup artists.
- Used sales tactics and persuasion to meet goals.
- Collaborated with other makeup artists to achieve team and counter goals.
Hostess/ Barmaid
Cask at the Kilmurry Lodge Hotel
Limerick
07.2021 - 09.2022
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Verified reservations and wait times with customers.
- Ensured compliance with health and safety regulations at all times.
- Resolved any customer complaints or issues quickly and professionally.
- Oversaw the opening and closing procedures.
- Inspected bar area to ensure cleanliness and proper setup.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Reported any discrepancies in cash register funds to management.
- Motivated team by giving constructive feedback to deliver exceptional experiences to clientele.
- Prepared cocktails, served wine, draft and bottled beer.
- Explained goals and expectations required of trainees.
- Delegated work to staff, setting priorities and goals.
Waitress
MJ Finnegans
Limerick
02.2019 - 06.2021
- Communicated daily specials to customers.
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted other wait staff members in times of heavy customer traffic.
- Participated in team meetings to discuss new menu items or changes in policy.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Trained new employees to perform duties.
Education
Bachelors - Bachelors of Business With French
University of Limerick
Limerick05-2024
Leaving Certificate -
Castletroy College
Limerick05-2020
Skills
- Exceptional customer service
- Sales proficiency
- Product Demonstration
- Adaptability to Change
- Payment Processing
- Organizational Skills
- Planning and coordination
- Interpersonal Communication
- Creative Problem-Solving
- Task Prioritization
- Active Listening
- Self Motivation
- Client Retention
- Leadership
Languages
English
First Language
French
Intermediate (B1)
B1
References
References available upon request.
Timeline
Retail Makeup Artist
Charlotte Tilbury
09.2022 - 06.2024
Hostess/ Barmaid
Cask at the Kilmurry Lodge Hotel
07.2021 - 09.2022
Waitress
MJ Finnegans
02.2019 - 06.2021
Bachelors - Bachelors of Business With French
University of Limerick
Leaving Certificate -
Castletroy College
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