Lucky Otuhagwa
Galway,Ireland
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Passionate with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Dedicated highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work history
SECURITY GUARD
DOMINICK STREET PROPERTY
Galway, County Galway
2026.04 - Current
- Identified potential threats by conducting thorough risk assessments.
- Assisted in evacuation drills, ensuring smooth execution of safety protocols.
- Facilitated smooth flow of traffic during special events, minimising disruptions and congestion.
- Provided excellent customer service, assisting visitors with directions or inquiries.
- Recorded all security breaches for future reference and analysis.
- Ensured premises safety through regular patrols and surveillance.
- Controlled crowds during peak hours with effective communication techniques.
- Reported any suspicious behaviour promptly to the management team.
- Monitored CCTV systems for potential security breaches.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Prepared regular written logs and incident reports at close of each shift for management team.
Healthcare support worker
CAREMARK GALWAY
Galway, IRELAND
2025.07 - 2026.03
- Assisted in mobility exercises to enhance physical strength and recovery of patients.
- Practised infection control standards to maintain patient health and safety.
- Maintained a clean, safe environment for all patients.
- Facilitated social activities for patients, boosting morale and wellbeing.
- Provided emotional support for patients and their families during difficult times.
- Attended mandatory training courses on regular basis to keep skills updated.
PHARMACEUTICAL
EMZOR PHARMACEUTICAL SAGAMU
SAGAMU, SAGAMU OGUN
2016.04 - 2018.06
- Patrolled premises regularly, contributing to a safe work environment.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work.
- Trained new members of the security team, raising overall team performance levels.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Coordinated with other officers on shift changes smoothly and effectively.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Worked in security control room to continuously monitor CCTV feeds.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Carried out day-to-day duties accurately and efficiently.
Education
QQI LEVEL 5 - Healthcare assistance
GRETB
Galway, County Galway 2025.09 - 2026.04
Bachelor of Science - Banking and finance
MANAGEMENT SCIENCE
UNUVERSITY OF NIGERIA 2011.09 - 2015.04
Skills
- CCTV operation knowledge
- Communication skills
- Inventory management
- Quality Assurance
- Upselling
- Programme development
- Integrity maintenance
- Hostile situation management
- Intercom systems use
- Responsive communication
- Security equipment handling
- Property protection capabilities
- Access control system knowledge
- Weapon detection
- Risk assessment capability
- People evacuation procedures
- Anti-Terrorism tactics
- Security procedures adherence
- Microsoft office mastery
- Patrolling expertise
- Public relations acumen
- Alarm systems operation
- Security lighting systems
- Restrained use of force
- Self-Defence training
- Physical Fitness
- Report-writing
- Radio communications
- Safety inspections
- CCTV monitoring
- Fire safety training
- Driving licence
- Decision making under pressure
- Public safety knowledge
- Calm under pressure
- Resourcefulness
- Public speaking
- Multilingual
Affiliations
- WALKING, GYMING, READING AND SWIMING
Certification
B FULL IRISH DRIVER LICENCES
Languages
English
Fluent
Spanish
Intermediate
Timeline
SECURITY GUARD
DOMINICK STREET PROPERTY
2026.04 - Current
QQI LEVEL 5 - Healthcare assistance
GRETB
2025.09 - 2026.04
Healthcare support worker
CAREMARK GALWAY
2025.07 - 2026.03
PHARMACEUTICAL
EMZOR PHARMACEUTICAL SAGAMU
2016.04 - 2018.06
Bachelor of Science - Banking and finance
MANAGEMENT SCIENCE
2011.09 - 2015.04