Lucille Hickey
Naas,Co Kildare
Summary
Compassionate individual with strong communication and problem-solving abilities, dedicated to providing exceptional care and support. Proficient in managing daily living activities and fostering positive relationships with clients and their families. Committed to enhancing quality of life and promoting well-being for those in need.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work history
Caregiver
For my mother
Naas
02.2021 - 10.2024
- Prepared nutritious meals for better patient wellbeing.
- Maintained a clean environment to promote patient hygiene.
- Monitored vital signs regularly for early detection of health issues.
- Facilitated communication between patients and healthcare professionals for clear understanding of conditions.
- Helped patients with personal hygiene tasks, maintaining dignity and self-respect.
- Administered medication to patients, ensuring safety and health maintenance.
- Accompanied patients to medical appointments, ensuring continuity of care.
- Assisted patients in mobility around the house; prevented accidents.
- Aided clients with bedtime routines, washing and dressing.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Monitored and recorded vital signs, raising causes of concern to appropriate personnel.
- Supported residents with dementia by assisting with dressing and meal preparation.
- Collaborated with external support providers, aiding continuity between caregivers.
Beauty salon manager
The Nail Bar
Dublin 15
06.2002 - 09.2014
- Handled customer complaints promptly and professionally, maintaining brand reputation.
- Negotiated with suppliers, ensuring cost-effective purchasing of salon products.
- Collaborated with beauty therapists for optimum client satisfaction.
- Improved service quality by conducting regular training sessions for staff.
- Resolved conflicts amongst staff members, fostering harmonious relationships.
- Handled administrative tasks effectively whilst managing the daily operations of the salon.
- Trained new staff members, contributing to team productivity.
- Stayed abreast with latest beauty industry trends for offering relevant services.
- Fostered client loyalty with excellent customer service skills.
- Streamlined appointment scheduling for improved efficiency.
- Maintained high standards of cleanliness, resulting in a pleasant environment.
- Coordinated staff rosters efficiently, ensuring adequate coverage at all times.
- Managed daily cash transactions and bookkeeping tasks diligently for accurate records.
- Ensured diverse beauty treatments were delivered with maximum professionalism for exceptional customer satisfaction ratings.
- Provided expert skincare and home care advice, recommending relevant retail products to aid overall profits.
Education
Disability Support
Learning Cloud Limited
Dublin 02.2025 - 06.2025
CIDESCO, CIBTAC & ITEC - Beauty
Pembroke Beauty College
Limerick 09.1998 - 06.1999
Skills
- Comforting presence
- Tolerance and understanding
- Dignity preservation
- Palliative care knowledge
- Elderly care
- Dementia care
Timeline
Disability Support
Learning Cloud Limited
02.2025 - 06.2025
Caregiver
For my mother
02.2021 - 10.2024
Beauty salon manager
The Nail Bar
06.2002 - 09.2014
CIDESCO, CIBTAC & ITEC - Beauty
Pembroke Beauty College
09.1998 - 06.1999
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