Louise McDermott
BLackrock,Ireland
Summary
Committed and energetic individual with passion for creative marketing. Keeps up to date with and monitors market trends and new technologies to identify marketing opportunities. Seeks chance to gain hands-on experience in developing and executing marketing strategies.
Knowledgeable and critical thinking with experience in developing marketing materials, managing marketing budgets and executing commercial events. Uses data-driven approach to marketing campaign management and strategy. Skilled at driving brand awareness through cost-effective ideas and concepts.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Residents Manager & Concierge
Alliance Select
Dalkey, Ireland
06.2024 - Current
- Managed team dynamics by implementing conflict resolution strategies.
- Created digital file classification system for company-wide use.
- Addressed emergency situations effectively reducing damage and potential risks to residents.
- Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.
- Coordinated marketing initiatives, contributing to increased patronage and revenue.
English Language Teacher part time
Rockbrook International School
Dublin
01.2018 - 01.2025
- Created bespoke learning aids and materials designed for [Type] students.
- Recommended effective additional learning resources, aiding continued student confidence and abilities.
- Set-up equipment and gathered teaching materials to prepare for lessons.
- Researched teaching methods, advising colleagues on interesting findings.
- Evaluated student progress by providing short quizzes, examinations and standardised tests.
- Targeted practice and revision to develop students' abilities in speaking and writing.
Groups leader and English teacher
Active Language Learning School
Dun Laoighre, Dublin
09.2022 - 03.2023
- Built rapport with students, incentivising engagement and interaction.
- Researched teaching methods, advising colleagues on interesting findings.
- Delivered key academic concepts using engaging teaching methods, improving student understanding.
- Taught spelling, pronunciation and sentence structure to form basic foundation of language.
Groups leader and English teacher
ATC Language School
City Centre, Dublin 2, Ireland
06.2022 - 09.2022
- Encouraged class participation and critical thinking through interactive assignments.
- Used technology effectively in the classroom to modernise teaching practices.
- Related course material to students' interests, preferences and experiences.
- Prepared students for standardised tests, contributing to their successful performance.
- Taught spelling, pronunciation and sentence structure to form basic foundation of language.
Montessori and after school club leader
St Nicholas Montessori School
South Co Dublin, Ireland
09.2021 - 05.2022
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Identified students needing extra support and coordinated personalised, attentive teaching and available resources.
- Assisted in the development of school policies promoting inclusion and equality amongst students.
- Developed innovative lesson plans to nurture creativity among pupils.
- Established strong, supportive relationships with families, encouraging parental involvement to boost children's achievement.
Montessori teacher, Baby room & Toddler room
Little Feat Clonskeagh
Clonskeagh, Leinster
09.2016 - 01.2020
- Monitored student activity to maintain safe, positive learning environments.
- Prepared learning areas with engaging resources to maintain children's interest and passion for learning.
- Built student confidence through targeted learning exercises and activities.
- Promoted child safety measures and security by implementing necessary safeguarding practices for optimal care.
- Addressed student behavioural and learning issues to parents and management.
Front of House
Mulberry Garden Donnybrook
Donnybrook, Ireland
01.2012 - 12.2014
- Ensured smooth operation by effectively managing all front of house staff.
- Liaised with front of house staff for seamless dining experience.
- Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.
- Managed front of house operations, ensuring smooth day-to-day running.
- Managed kitchen team of [Number] and [Number] front of house staff.
- Provided outstanding front of house customer service by surpassing customer expectations with excellent care and attention to detail.
- Coached front of house teams in delivering smooth, professional reception services.
Front of House Team
The Merrion Hotel
Dublin, Leinster
01.2011 - 12.2012
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Collaborated across team to achieve productivity and efficiency.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Maintained high standards of customer service during peak times.
- Managed front desk operations for smooth check-ins and check-outs.
- Maintained inventory of key cards and other supplies, avoiding shortages during busy periods.
- Created newsletters, brochures and social media posts to promote hotel services.
Education
CELTA Qualification - Teaching
Cambridge University
Dublin, Leinster 05.2018 - 06.2018
TEFL certificate - Teaching
The Tefl Academy
Dublin, Leinster 03.2018 - 05.2018
BA Hons - Economics & Sociology
UCD Dublin
Ireland 09.1999 - 06.2004
Fetac level 6 - Early Childhood education, Montessori teaching Diploma, Manual handling certificate, First aid certificate
Liberties College
09.2017 - 05.2018
Post Graduate Certificate - Public Relations, Marketing & Event Management
Smurfit Graduate School of Business
Ireland 09.2004 - 05.2005
Skills
- English as a foreign language (EFL) teaching
- Resilience under pressure
- Performance evaluation
- Effective communication
- Relationship-building
- Inspiring leadership style
Languages
English
Fluent
French
Fluent
Spanish
Intermediate
German
Intermediate
Italian
Intermediate
Custom
Girls Summer Camp, Head Teacher, Girls English Language learning in Castleknock College., Dublin
Affiliations
- Ceramic Arts
- Hockey
- Cooking
- Yoga
- Languages (French, English, Spanish, Italian & German)
References
References available upon request.
Timeline
Residents Manager & Concierge
Alliance Select
06.2024 - Current
Groups leader and English teacher
Active Language Learning School
09.2022 - 03.2023
Groups leader and English teacher
ATC Language School
06.2022 - 09.2022
Montessori and after school club leader
St Nicholas Montessori School
09.2021 - 05.2022
CELTA Qualification - Teaching
Cambridge University
05.2018 - 06.2018
TEFL certificate - Teaching
The Tefl Academy
03.2018 - 05.2018
English Language Teacher part time
Rockbrook International School
01.2018 - 01.2025
Fetac level 6 - Early Childhood education, Montessori teaching Diploma, Manual handling certificate, First aid certificate
Liberties College
09.2017 - 05.2018
Montessori teacher, Baby room & Toddler room
Little Feat Clonskeagh
09.2016 - 01.2020
Front of House
Mulberry Garden Donnybrook
01.2012 - 12.2014
Front of House Team
The Merrion Hotel
01.2011 - 12.2012
Post Graduate Certificate - Public Relations, Marketing & Event Management
Smurfit Graduate School of Business
09.2004 - 05.2005
BA Hons - Economics & Sociology
UCD Dublin
09.1999 - 06.2004
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