Louise Jameson
Kells Co Meath
Summary
I am an experienced GP Receptionist with over 11 years experience in a busy Practice. I am skilled in managing a high volume of calls, coordinating appointments and supporting both patients and medical staff with professionalism and efficiency.
I am reliable, friendly and hardworking with strong communication and organisational skills. I am proficient in Helix Practice Manager and the PCRS System.
These skills enable me to contribute to the smooth and efficient running of the practice, with a focus on patient care and support for clinical staff.
Overview
25
25
years of professional experience
Work history
GP Receptionist
Drumconrath Surgery
Navan, Co Meath
2015.03 - Current
- Managing patient appointments efficiently.
- Handling high volumes of incoming calls and responding to queries.
- Typing and processing referrals, reports and letters.
- Maintaining and scanning accurate and confidential patient records.
- Managing incoming and outgoing post, emails and test results.
- Liaising with GP's, nurses, hospitals and other healthcare providers.
- Setting up Healthlink system and facilitating training of Helix for incoming registrars.
- Processing STC claims on PCRS system.
- Handling sensitive information with discretion and confidentiality.
- Supporting the smooth day-to-day running of the practice.
Office Manager
Fastway Couriers
Ardee Co Louth
2009.01 - 2016.03
- Streamline office operations, manage document filing, and maintaining client database.
- Customer Service Management.
- Supervising Administrative Staff, onboarding and training.
- Logistics & Scheduling Support
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
Assistant Law Librarian
McCann Fitzgerald Solicitors
Dublin
2001.09 - 2007.09
- Assisting in the organisation and maintenance of legal texts and reference materials.
- Supporting legal staff with research queries and information retrieval.
- Managing cataloguing and classification of legal resources using library systems
- Supporting daily library operations.
Education
Diploma of Higher Education - Legal Secretary
Pitman Training
DublinMercy College
Dublin /2000 -
Skills
- Excellent communication skills
- Strong organisational abilities
- Time management and multitasking
- Attention to detail
- IT proficiency in Helix Practice Manager and PCRS Systems
Timeline
GP Receptionist
Drumconrath Surgery
2015.03 - Current
Office Manager
Fastway Couriers
2009.01 - 2016.03
Assistant Law Librarian
McCann Fitzgerald Solicitors
2001.09 - 2007.09
Diploma of Higher Education - Legal Secretary
Pitman Training
Mercy College
/2000 -