Louene Silva de Castro

• Collaborated with front-of-house and kitchen teams to ensure smooth service during peak hours.
• Delivered excellent customer experiences by accurately taking orders and serving food and beverages.
• Maintained cleanliness and organisation of the service area to enhance operational efficiency

• Greeted guests and took orders, ensuring prompt service.
• Prepared tables and polished cutlery for optimal presentation.
• Managed reservations, processed payments, and made coffee efficiently.
• Restocked supplies and coordinated with kitchen staff to maintain operational flow.

• Prepared sandwiches and food items to meet customer demand.

• Restocked products and maintained cleanliness in the deli area.

• Served coffee promptly, ensuring friendly customer interactions.

• Ensured timely delivery of meals and drinks while maintaining clean tables and sanitised utensils.
• Supported the team during peak periods to facilitate seamless operations.
• Expedited orders and restocked supplies to uphold workflow efficiency and timely service.