Louanne Cortez
Cork,Ireland
Summary
Accomplished professional with a strong foundation in operational efficiency and strategic planning. Demonstrates expertise in inventory control, effective delegation methods, and team management to drive cost-saving measures and enhance productivity. Proven leadership skills complemented by a commitment to sustainability practices and safety consciousness. Adept at fostering vendor relationships and leveraging supply chain analytics to optimise performance. Career goal: to further develop innovative solutions that enhance customer service and operational excellence.
Overview
18
18
years of professional experience
Work history
Logistics coordinator
Freestorm Ltd.
Cork City, Ireland
2024.12 - Current
- Worked closely with sales team to understand demand forecasts.
- Prioritised tasks effectively under high-pressure situations.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Checked picked items against invoices, ensuring precision in every order dispatching process.
- Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
- Kept appropriate inventory levels by optimising availability against warehouse space.
- Prepared shipments for dispatch to domestic and international locations.
- Labelled packages accurately, reducing errors in delivery destinations.
- Reduced waste by reusing packing materials when possible.
- Carried out stock control and maintained quality standards high for audits.
- Maintained cleanliness and organisation in the warehouse area promoting workplace safety.
- Handled fragile items with care to prevent damages during shipping.
Area Sales Supervisor
London Business Group
Riyadh, Saudi Arabia
2014.12 - 2019.12
- Delivered exceptional customer service which resulted in high customer satisfaction ratings.
- Conducted regular performance reviews to inspire staff motivation and drive for success.
- Implemented innovative sales techniques, always staying ahead of competition.
- Facilitated successful product launches that significantly boosted brand visibility.
- Increased sales by 10% in assigned region by developing and implementing strategic plans.
- Coordinated with marketing managers to create effective sales campaigns for better market penetration.
- Resolved issues swiftly and effectively, maintaining superior customer relations.
- Trained new team members for enhancing their product knowledge, thereby increasing overall productivity.
- Maintained quality assurance standards for all products and services.
Assistant Provision Master
P&O Cruises
Sydney, Australia
2014.03 - 2014.11
- Ensured safety regulations compliance by conducting regular inspections.
- Maintained warehouse layout and organisation for maximum efficiency.
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Coordinated incoming goods, ensuring accuracy in inventory management.
- Implemented waste reduction initiatives, promoting environmental sustainability.
- Improved stock control systems, resulting in reduced discrepancies during audits.
- Increased equipment longevity through routine maintenance checks and services.
- Reduced downtime by scheduling preventative maintenance on machinery.
- Enhanced logistic processes with accurate record keeping system.
- Enhanced picking and packing output through targeted team coaching and feedback.
- Analysed inventory reports to achieve strong product availability.
Multi Unit Manager
Fawas Alhokair
Riyadh, Saudi Arabia
2008.06 - 2013.10
- Oversaw successful product launches contributing to increased market share.
- Promoted positive work environment which increased employee retention rate.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Ensured compliance with all regulatory standards to maintain brand reputation.
- Analysed sales data regularly for informed decision-making processes.
- Led multiple teams across different areas, fostering collaboration communication.
- Managed budgets effectively, maintaining financial health increased by 10% of designated area stores.
- Handled crisis situations promptly efficiently, minimising potential risk or damage.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Applied expertise in team leadership to address productivity performance issues, motivating staff to achieve KPIs.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Conducted training sessions to educate employees on best practices procedures, increasing team performance.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Education
Bachelor of Science in Hotel and Restaurant - Hotel and Restaurant Management
Southern Philippines College
PhilippinesSkills
- Time consciousness
- Multitasking proficiency
- Inventory control expertise
- Effective delegation methods
- Leadership skills
- Strategic planning
- Customer service
- Team management
- Operational efficiency
- Cost-saving measures
- Vendor relationship
- Safety consciousness
- Supply chain analytics
- Sustainability practices
Timeline
Logistics coordinator
Freestorm Ltd.
2024.12 - Current
Area Sales Supervisor
London Business Group
2014.12 - 2019.12
Assistant Provision Master
P&O Cruises
2014.03 - 2014.11
Multi Unit Manager
Fawas Alhokair
2008.06 - 2013.10
Bachelor of Science in Hotel and Restaurant - Hotel and Restaurant Management
Southern Philippines College