Summary
Overview
Work history
Education
Skills
Languages
Timeline
Waitress

lorraine murphy

carlow,County Carlow

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Multi-talented Waitress knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 2 years of fine dining experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of Fredrick's restaurant position. Ready to help team achieve company goals.

Overview

4
4
years of post-secondary education

Work history

waitress

mount wolsely
tullow, tullow
09.2023 - Current
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Attended to customer's needs proactively for first-class waiting service.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Education

Certificate of Higher Education -

Tullow community school
Carlow, County Carlow
09.2019 - 06.2023

Skills

  • In-depth food and wine knowledge
  • Table service
  • Organised and reliable
  • Outstanding customer service
  • Quality checking
  • Food hygiene
  • Health and Safety awareness
  • Hospitality expertise
  • Table check-ins
  • Cleaning requirements
  • Employee training
  • Alcohol order processing
  • Beer, wine and cocktail service
  • Food allergies knowledge
  • Food and beverage service
  • Strong communication
  • Problem solving

Languages

English
Fluent

Timeline

waitress

mount wolsely
09.2023 - Current

Certificate of Higher Education -

Tullow community school
09.2019 - 06.2023
lorraine murphy