Loraine Coombes
Dublin 10,Co. Dublin
Summary
Highly efficient professional with a strong proficiency in multitasking and speciality coffee brewing. Demonstrates an exceptional work pace, ensuring tasks are completed promptly and accurately. Committed to delivering high-quality results and continuously improving skills to achieve career growth in the hospitality industry.
Overview
44
44
years of professional experience
12
12
years of post-secondary education
Work History
Barista
Longmeadows Pitch and Putt Cafe
Dublin, Leinster
06.2022 - Current
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Managed high volume orders during peak hours maintaining quality of service.
- Collaborated with team members during busy periods improving workflow efficiency.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Performed cash handling duties accurately to maintain financial integrity.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Promoted seasonal beverages effectively increasing their uptake.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Studied and re-designed processes to improve quality of coffee and cafe products.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Created speciality drinks according to exact customer requests and preferences.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Totalled bills and accepted cash, card and mobile payments.
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Cleaned kitchen areas, food counters, and cooking utensils.
- Conversed with customers about food and beverage desires, suggesting items best matching preferences.
- Ordered, received and correctly stored fast food ingredients.
- Inspected completed orders, verifying against ticket and quality standards.
- Served dishes and beverages in convenient packaging to maintain temperatures.
- Input customer orders into ticketing system and noted special restrictions or choices.
- Prepared basic food items and ingredients for more complex dishes.
- Completed repetitive food preparation tasks in line with restaurant standards.
- Operated electric appliances to cut, blend and mix foodstuffs.
- Washed and chopped raw ingredients to use in cold or cooked food items.
- Cooked food using grills, griddles and deep-fat fryers.
Health care assistant
St Patricks Mental Health Hospital
Dublin, Dublin 8
09.1997 - 08.2019
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted in patient care, improved comfort and well-being.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Provided basic health education to patients for proper self-care post discharge.
- Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Enhanced healing process by changing wound dressings regularly.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Safely escorted patients during medical appointments and hospital visits.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
Machine operator
Helly Hanson
Dublin, Dublin 10
05.1981 - 03.1985
- Improved efficiency with routine machine checks and adjustments.
- Interpreted blueprints and sketches to achieve desired outputs.
- Prepared detailed shift reports, providing valuable insights into operations.
- Identified and resolved machine malfunctions for enhanced productivity.
Education
Dominican Convent School Ballyfermot
Dublin, Leinster 09.1969 - 06.1980
Fetac Level 5 Major Award - Health Care Training
Health Training United Care Ltd
Dublin, Leinster 05.2013 - 04.2014
Skills
- Efficient work pace
- Multitasking proficiency
- Speciality coffee brewing
Affiliations
- Urban Gardening
- keeping fit at my local gym
Timeline
Barista
Longmeadows Pitch and Putt Cafe
06.2022 - Current
Fetac Level 5 Major Award - Health Care Training
Health Training United Care Ltd
05.2013 - 04.2014
Health care assistant
St Patricks Mental Health Hospital
09.1997 - 08.2019
Machine operator
Helly Hanson
05.1981 - 03.1985
Dominican Convent School Ballyfermot
09.1969 - 06.1980
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