Liza Knorr
Milan
Summary
AI and automation strategist with over 7 years of experience in business process transformation and ecosystem growth across EMEA. Expertise in AI copilots, Dynamics 365, and process automation drives measurable business outcomes. Achievements include 25% YoY partner revenue growth, 30% faster decision cycles, and 40% efficiency gains through AI-driven modernization. Combines corporate discipline with start-up agility to deliver scalable impact in enterprise modernization and SaaS growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Solution Engineer - AI Business Process
Microsoft
Dublin
06.2024 - Current
- Designed AI and automation solutions across finance, operations, and service domains, enhancing decision velocity and executive insight by 30%.
- Drove partner-led go-to-market initiatives with global ISVs and SIs, generating significant co-sell opportunities and advancing AI adoption across EMEA.
- Enabled partner presales teams through Dynamics 365 F&O and Copilot Studio training, AI storytelling, and frameworks connecting innovation to measurable ROI.
- Built an EMEA partner ecosystem, cultivating a multi-million-euro co-sell pipeline and achieving 25% year-over-year growth through collaborative AI and automation projects.
- Led cross-functional AI go-to-market programs, aligning Sales, Product, and Partner teams to achieve measurable transformation and ROI.
- Delivered Copilot and process-automation pilots using Dynamics 365 and Power Platform, reducing manual effort by 40% and speeding up decision-making by 30%.
- Co-led SME&C Partner-Led Event (PLE) in Dublin, engaging 13 strategic partners to stimulate AI pipeline growth and ecosystem collaboration.
- Facilitated C-level innovation workshops to translate AI strategies into scalable automation and transformation initiatives.
Senior Finance Associate - Digital Transformation (Scale-Up SaaS)
Flink SE
Berlin
11.2021 - 05.2024
- Partnered with SaaS technology vendors to automate finance and reporting systems, improving data accuracy 25% across European markets.
- Designed KPI frameworks and governance models, enabling data-driven decision-making during tenfold organizational growth.
- Delivered real-time analytics dashboards that enhanced margin visibility and reduced reporting cycles by 50%.
- Scaled SaaS finance operations, driving efficiency through process automation and cross-functional collaboration with Finance, Operations, and IT.
- Enhanced forecasting and data transparency through integrated analytics and governance models adopted across regional teams.
Financial & Commercial Steering Analyst
Lufthansa Group
Frankfurt am Main
03.2018 - 10.2021
- Developed profitability dashboards and margin-analysis tools adopted across multiple business units.
- Bridged finance, operations, and technology to deliver measurable transformation through ERP-based forecasting.
- Optimized forecasting and performance management, improving predictability and reducing variance.
- Partnered with IT and Finance leadership to enhance ERP integration, strengthening cross-system data flow.
- Supported €500M+ revenue planning and multi-market budget optimization, enhancing financial governance.
Education
M.Sc. - Money and Finance
Goethe University Frankfurt
Frankfurt Am Main, Germany03.2019
B.Sc. - International Economics
Saint Petersburg State University of Economics
Saint-Petersburg, Russia06.2015
Exchange Program - International Business
Haaga-Helia University of Applied Sciences
Helsinki, Finland06.2013
Skills
- AI business consulting
- Digital transformation
- Intelligent process automation
- ERP modernization
- Partner and channel strategy
- Go-to-market execution
- Value engineering
- Program and stakeholder leadership
- Change enablement
- Data-driven decision making
- Microsoft Dynamics 365
- Copilot Studio
- Power Platform
- Azure cloud services
- Salesforce CRM management
- Advanced Excel skills
- SQL proficiency
- Agile methodologies
- Scrum frameworks
Tools And Platforms
- Dynamics 365 (Finance & Supply Chain)
- Copilot Studio
- Power Platform (Power BI | Power Apps | Power Automate)
- Azure Cloud
- Salesforce CRM
- Advanced Excel
- SQL (Basic)
- Agile / Scrum Frameworks
Certification
- Microsoft Certified: Power Platform Fundamentals & Azure Fundamentals, 2025
- Microsoft Certified: Dynamics 365 Finance Functional Consultant & Supply Chain Management Functional Consultant, 2024
- Microsoft Certified: Dynamics 365 ERP & Cloud Fundamentals, 2024
- F1F9 Financial Statement Modelling, 2019
- Lufthansa Group: Project Management, 2019
Languages
- English (Fluent)
- German (Fluent)
- Russian (Native)
- Italian (Intermediate)
Core Skills And Expertise
- AI Business Consulting
- Digital Transformation
- Intelligent Process Automation (P2P | O2C | R2R)
- ERP Modernization (Dynamics 365 | SAP | Oracle)
- Partner & Channel Strategy
- Go-to-Market Execution
- Value Engineering
- Program & Stakeholder Leadership
- Change Enablement
- Data-Driven Decision Making
Leadership Strengths
- Recognized as a trusted advisor and strategic ecosystem builder who fosters collaboration, drives influence without authority, and delivers win-win outcomes.
- Known for bringing clarity to complex challenges and inspiring continuous learning across diverse teams.
Languages
Russian
First Language
English
Proficient (C2)
C2
German
Proficient (C2)
C2
Italian
Intermediate (B1)
B1
Affiliations
- Team Lead – Microsoft AI Agents Hackathon (EMEA, 2025): Led a cross-functional team to design and deliver an ERP automation Copilot, uniting business value design with technical innovation.
- Speaker – “A Day in the Life of a Solution Engineer” (Microsoft, 2025): Presented to international peers on AI-driven business process transformation and customer storytelling.
- Mentor – Women in Tech & Microsoft Early-in-Career Programs: Coaching emerging professionals in cloud, AI, and business applications careers.
- Event Co-Lead – FY26 SME&C Germany Partner-Led Event (2025): Organized a 13-partner collaboration event at One Microsoft Place Dublin, driving AI adoption and ecosystem alignment.
- Global Experience: Lived and worked across Germany, Ireland, Finland, and Russia; thrives in multicultural, high-performance environments.
- Languages & Interests: Learning Italian; passionate about cross-cultural collaboration, creative storytelling, and digital innovation.
Accomplishments
- Microsoft We Thrive Award (2025): Recognized for leadership, collaboration, and impact in driving AI Business Process transformation.
- Microsoft AI Agents Hackathon Winner (EMEA, 2025): Led a cross-functional team developing an ERP automation Copilot recognized for innovation and measurable business value.
- Top Performer – AI Business Process Solution Engineering (2025): Honored for driving partner-led Copilot adoption and delivering customer ROI across DACH and EMEA.
- Flink Scale-Up Excellence Award (2023): Awarded for enabling automation, analytics, and operational scalability across European markets.
- Lufthansa Group Excellence Award (2019): Recognized for advancing financial performance management and process optimization through data-driven automation.
References
References available upon request.
Timeline
Senior Solution Engineer - AI Business Process
Microsoft
06.2024 - Current
Senior Finance Associate - Digital Transformation (Scale-Up SaaS)
Flink SE
11.2021 - 05.2024
Financial & Commercial Steering Analyst
Lufthansa Group
03.2018 - 10.2021
M.Sc. - Money and Finance
Goethe University Frankfurt
B.Sc. - International Economics
Saint Petersburg State University of Economics
Exchange Program - International Business
Haaga-Helia University of Applied Sciences