Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista
Moe Yuan

Moe Yuan

Barista

Summary

  • Dedicated and personable barista with two years of experience in fast-paced café environments.
  • Proven ability to craft high-quality coffee and espresso beverages while delivering exceptional customer service.
  • Adept at handling high-volume transactions, maintaining a clean and organized workspace, and collaborating effectively with team members.
  • Committed to creating a welcoming atmosphere for customers and contributing to a positive team dynamic. Skilled in up-selling, managing inventory, and adapting to new challenges to ensure a superior customer experience.
  • Motivated Service Worker with exceptional social skills, communication abilities and customer service background.
  • Dedicated to following health and safety guidelines and handling food items properly.
  • Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks China
6 2023 - 3 2024
  • Expertly prepared and served a diverse range of coffee and espresso drinks, including customized orders and specialty beverages, ensuring high quality and consistency according to Starbucks standards
  • Delivered exceptional service by greeting customers, handling their orders, and addressing inquiries or concerns with professionalism and courtesy
  • Worked collaboratively with team members to ensure smooth operations, effectively communicating and supporting each other during busy periods and achieving daily sales targets
  • Maintained a clean and organized workspace, including regular sanitation of equipment, workstations, and customer areas to meet health and safety standards
  • Assisted in training new baristas, providing guidance on Starbucks' procedures, product preparation, and customer service expectations
  • Actively participated in promotional events and campaigns, including introducing new products and selling seasonal items to enhance sales and customer satisfaction.

Barista

Luckin Coffee China
08.2022 - 06.2023
  • Aimed to deliver the best possible client service with each shift
  • Informed clients about new drink selections or suggestions made in accordance with their expressed preferences
  • Every day, enormous batches of hot and cold brew coffee, along with specialty coffee and tea, are prepared
  • Collaborated with coworkers to guarantee efficient operations and client delight.

Education

Master of Arts - Applied Linguistics

University College Cork
Cork, Ireland
04.2001 -

Bachelor of Arts - English Literature

Changsha Medical University
CHANGSHA, China
04.2001 -

Skills

Beverage Preparation

Languages

Mandarin
Native language
English
Advanced
C1
Chinese (Cantonese)
Upper intermediate
B2
French
Elementary
A2
Japanese
Elementary
A2

Timeline

Barista

Luckin Coffee China
08.2022 - 06.2023

Master of Arts - Applied Linguistics

University College Cork
04.2001 -

Bachelor of Arts - English Literature

Changsha Medical University
04.2001 -

Barista

Starbucks China
6 2023 - 3 2024

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