Lisa O Grady
Fethard, County Tipperary,Ireland
Summary
Accomplished leader in enterprise operations with extensive expertise in multi-site oversight and operational strategy. Proven track record in driving transformation and change through automation, redesign, and continuous improvement. Adept at aligning risk, governance, and controls with regulatory standards to ensure operational resilience. Skilled in fostering client and stakeholder engagement through executive communication and strategic partnerships. Demonstrates excellence in financial and resource management, including budgeting, workforce strategy, and capacity planning. Committed to leadership and culture building by coaching leaders, succession planning, and talent development. Dedicated to achieving operational excellence by enhancing efficiency, quality, and service delivery.
Overview
25
25
years of professional experience
Work history
Vice President – Divisional Manger- Fund Accounting
Northern Trust
2022.05 - 2026.07
- Lead daily operations across a complex, multi‑client environment, ensuring excellence in service delivery, risk management and client satisfaction.
- Execute strategic priorities to support business growth, scalability and operational resilience.
- Direct workforce strategy, budgeting, resource planning and talent development across the division.
- Act as senior escalation point for clients and internal stakeholders, strengthening trust and partnership.
- Drive transformation initiatives that enhance efficiency, streamline processes and improve control environments.
Vice President – Fund Accounting New Business
Northern Trust
2020.09 - 2022.05
- Led the onboarding function responsible for integrating new and existing client funds.
- Oversaw capacity planning and operational readiness for onboarding pipelines.
- Streamlined onboarding processes across cross‑functional teams to improve speed and client experience.
- Partnered with Sales and Product Management on pitches, RFPs and product capability development.
Vice President – Client Budgeting & Expenses
Northern Trust
2018.05 - 2020.09
- Led quarterly budget preparation and payment of third‑party fund expenses, IM fees and Director fees.
- Accountable for bi‑monthly VAT returns and quarterly payroll services for fund directors.
- Strengthened financial governance and accuracy across all reporting and filings.
Second Vice President – Fund Accounting
Northern Trust
2012.08 - 2018.05
- Led an operations unit producing daily fund valuations across 30 clients.
- Managed workforce planning, resourcing and operational performance.
- Provided leadership and coaching to team leaders, embedding strong performance and development culture.
Assistant Vice President – Global Cash Operations
Deutsche Bank
2001.05 - 2012.08
- Led multiple Cash & Trade Operations and payments teams serving corporate and institutional clients.
- Built strong cross‑functional relationships with Product, Relationship Management, IT and external vendors.
- Head of the Recognizing & Rewarding Excellence Committee, shaping culture and engagement.
- Represented Deutsche Bank as a member of the Bank of England BACS and CHAPS committee.
Education
Bachelor of Arts - BA Management Practice
University of Limerick
LimerickHigher National Diploma - Diploma in Management
University of Limerick
Higher National Diploma - Diploma in Financial Services
Dublin Business School
Higher National Certificate - Certificate in Legal Studies
Waterford Institute of Technology
Skills
- Enterprise Operations Leadership — multi‑site oversight, operational strategy, scalability
- Transformation & Change — automation, redesign, continuous improvement
- Risk, Governance & Controls — regulatory alignment, operational resilience
- Client & Stakeholder Engagement — executive communication, strategic partnerships
- Financial & Resource Management — budgeting, workforce strategy, capacity planning
- Leadership & Culture Building — coaching leaders, succession planning, talent development
- Operational Excellence — efficiency, quality, service delivery
Timeline
Vice President – Divisional Manger- Fund Accounting
Northern Trust
2022.05 - 2026.07
Vice President – Fund Accounting New Business
Northern Trust
2020.09 - 2022.05
Vice President – Client Budgeting & Expenses
Northern Trust
2018.05 - 2020.09
Second Vice President – Fund Accounting
Northern Trust
2012.08 - 2018.05
Assistant Vice President – Global Cash Operations
Deutsche Bank
2001.05 - 2012.08
Higher National Certificate - Certificate in Legal Studies
Waterford Institute of Technology
Bachelor of Arts - BA Management Practice
University of Limerick
Higher National Diploma - Diploma in Management
University of Limerick
Higher National Diploma - Diploma in Financial Services
Dublin Business School