Lisa McKenna
Kilmore,,Dublin 5
Summary
Corporate support professional with nearly 20 years’ experience across reception, operations, event management and stakeholder coordination. Currently supporting senior leaders at JP Morgan in Dublin, delivering high-volume scheduling, complex logistics and seamless cross-department communication; recognised for discretion, anticipation of needs, calm problem-solving and exceptional organisation in fast-paced environments. Now seeking to transition into a full Executive Assistant role within JP Morgan, bringing strong organisational capability, operational judgement and a consistently professional approach.
Overview
18
18
years of professional experience
Work history
Receptionist & Event Planner at JP Morgan
Aramark Ireland
Dublin
2024.05 - Current
- Coordinate high-volume meeting bookings and room scheduling for senior stakeholders in a busy corporate client centre; manage logistics including catering, set-up requirements, and on-the-day support for internal and client-facing meetings
- Assist with planning and delivering high-profile client events from initial enquiry through execution, acting as a central point of coordination across internal stakeholders and vendors
- Scaled support in a higher-volume environment: supported a +38% increase in overall meetings/events activity (monthly run-rate) from 2024 to 2025
- Supported higher client-meeting demand: managed a +41% higher client-meeting workload (monthly run-rate) in 2025 vs 2024
- Managed higher onsite volumes: supported +57% higher visitor flow in 2025 vs 2024
- Partner closely with executive assistants, business managers, facilities, IT and security to deliver seamless onsite experiences; respond quickly to changing priorities, last-minute requests and urgent scheduling needs
- Host weekly cross-departmental briefings to align teams on upcoming events and run-of-show requirements; handle sensitive visitor information with discretion and professionalism
- Plan and execute internal events including town halls, offsites, trainings and client meetings
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Operations & Events Coordinator
MV Cill Airne
North Wall Quay, Dublin 1
2008.03 - 2024.05
- Managed a complex events diary while overseeing daily venue operations
- Coordinated corporate, PR, wedding and private events from enquiry to delivery
- Acted as a key contact for clients and suppliers, ensuring clear communication and expectation management
- Led and briefed a team of 15 staff, ensuring high-quality service delivery
- Negotiated private hire bookings, managed payments and supported revenue targets
- Resolved operational issues calmly during busy service periods and live events
- Recruited and trained new staff, supporting onboarding and service standards
Education
St. Louis Convent, Monaghan
Skills
- Executive communication & stakeholder coordination
- High-volume meeting scheduling, diary support & room management
- Event planning, logistics & run-of-show execution
- Professional front-of-house service & confidential visitor handling
- Inbox triage, documentation & follow-through
- Contingency planning; proactive, solutions-focused support
- Budget awareness & cost control
- Tools: Outlook, Microsoft Office, Microsoft Teams, PowerPoint, Excel, EMS, Zoom
Career Highlights
- Supporting a corporate environment at JP Morgan with high-standard reception, visitor management and event coordination; building strong working relationships with EAs, business managers, facilities, IT and security to support leadership meetings and client engagements.
- Delivered high-profile corporate and PR events for Samsung, Google, Facebook, Pfizer and PwC ; led teams of up to 15 staff, strengthening delegation, briefing and coordination capability.
- Owned and operated hospitality businesses, building commercial awareness, discretion, and client-service expertise.
Timeline
Receptionist & Event Planner at JP Morgan
Aramark Ireland
2024.05 - Current
Operations & Events Coordinator
MV Cill Airne
2008.03 - 2024.05
St. Louis Convent, Monaghan