Liridona Uka
Dublin,Dublin
Summary
Committed and innovative in delivering business change projects. Indipendent working,result oriented and critical thinking.
Overview
9
9
years of professional experience
17
17
years of post-secondary education
Work history
Periodontal dental nurse
Harcourt Dental Clinic
Dublin, Ireland
2024.04 - 2024.06
Dental nurse
Acorn and Implant Dental Ltd
Birmingham, United Kingdom
2022.03 - 2023.08
Junior business analyst
Sieragency
Birmingham, United Kingdom
2021.12 - 2022.04
- Scrutinised existing and proposed methods and procedures.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Designed and implemented business solutions to align with objectives and industry best practices.
- Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
Customer care agent
Vodafone Albania
Tirana, Albania
2021.04 - 2021.11
- Obtained feedback from customers to improve service experience.
- Offered prompt solutions to maintain customer satisfaction.
- Handled in-person, email and mailed correspondence.
- Recorded and processed customer data accurately.
Assistant financial analyst
Ministry of Finance and Economy
Tirana, Albania
2020.12 - 2021.03
- Improved forecasting accuracy with periodic analysis of historical data.
Financial analyst
Dobresh Ltd
Tirana, Albania
2019.10 - 2021.03
- Maintained complete and accurate financial records following optimal accounting principles.
- Built and updated financial models to support ongoing budgeting and forecasting processes, analyse complex information and process real-time data.
Dental nurse
Dental Turk Albania
Tirana, Albania
2015.11 - 2017.10
- Assisted in clinical procedures, including examinations, fillings and extractions.
Education
Bachelor of Arts - Business Informatics
University of Tirana, Faculty of Tirana
Tirana 2010.10 - 2019.10
Master of Arts - Information Systems in Economy
University of Tirana ,Faculty of Economy
Tirana 2019.11 - 2023.10
Bachelor of Science - Dentistry
Albanian University
Tirana 2012.10 - 2015.07
SVQ Level 2 - Dental Nursing Online Course
Learn Direct
United Kingdom 2022.03 - 2023.08
Skills
- PHP coding standards
- Business analyst capabilities
- Business development
- Complaint management
- Patient handling and positioning
- Patient observations
- Data mapping
- Infection Control
- MIS system
Affiliations
- Running and cat lover
Languages
English
Fluent
French
Upper intermediate
Bulgarian
Intermediate
Albanian
Native
References
References available upon request.
Timeline
Periodontal dental nurse
Harcourt Dental Clinic
2024.04 - 2024.06
Dental nurse
Acorn and Implant Dental Ltd
2022.03 - 2023.08
SVQ Level 2 - Dental Nursing Online Course
Learn Direct
2022.03 - 2023.08
Junior business analyst
Sieragency
2021.12 - 2022.04
Customer care agent
Vodafone Albania
2021.04 - 2021.11
Assistant financial analyst
Ministry of Finance and Economy
2020.12 - 2021.03
Master of Arts - Information Systems in Economy
University of Tirana ,Faculty of Economy
2019.11 - 2023.10
Financial analyst
Dobresh Ltd
2019.10 - 2021.03
Dental nurse
Dental Turk Albania
2015.11 - 2017.10
Bachelor of Science - Dentistry
Albanian University
2012.10 - 2015.07
Bachelor of Arts - Business Informatics
University of Tirana, Faculty of Tirana
2010.10 - 2019.10