Liridona Uka
Dublin,Dublin
Summary
Committed and innovative in delivering business change projects. Indipendent working,result oriented and critical thinking.
Overview
9
9
years of professional experience
17
17
years of post-secondary education
Work history
Periodontal dental nurse
Harcourt Dental Clinic
Dublin, Ireland
04.2024 - 06.2024
Dental nurse
Acorn and Implant Dental Ltd
Birmingham, United Kingdom
03.2022 - 08.2023
Junior business analyst
Sieragency
Birmingham, United Kingdom
12.2021 - 04.2022
- Scrutinised existing and proposed methods and procedures.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Designed and implemented business solutions to align with objectives and industry best practices.
- Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
Customer care agent
Vodafone Albania
Tirana, Albania
04.2021 - 11.2021
- Obtained feedback from customers to improve service experience.
- Offered prompt solutions to maintain customer satisfaction.
- Handled in-person, email and mailed correspondence.
- Recorded and processed customer data accurately.
Assistant financial analyst
Ministry of Finance and Economy
Tirana, Albania
12.2020 - 03.2021
- Improved forecasting accuracy with periodic analysis of historical data.
Financial analyst
Dobresh Ltd
Tirana, Albania
10.2019 - 03.2021
- Maintained complete and accurate financial records following optimal accounting principles.
- Built and updated financial models to support ongoing budgeting and forecasting processes, analyse complex information and process real-time data.
Dental nurse
Dental Turk Albania
Tirana, Albania
11.2015 - 10.2017
- Assisted in clinical procedures, including examinations, fillings and extractions.
Education
Bachelor of Arts - Business Informatics
University of Tirana, Faculty of Tirana
Tirana 10.2010 - 10.2019
Master of Arts - Information Systems in Economy
University of Tirana ,Faculty of Economy
Tirana 11.2019 - 10.2023
Bachelor of Science - Dentistry
Albanian University
Tirana 10.2012 - 07.2015
SVQ Level 2 - Dental Nursing Online Course
Learn Direct
United Kingdom 03.2022 - 08.2023
Skills
- PHP coding standards
- Business analyst capabilities
- Business development
- Complaint management
- Patient handling and positioning
- Patient observations
- Data mapping
- Infection Control
- MIS system
Affiliations
- Running and cat lover
Languages
English
Fluent
French
Upper intermediate
Bulgarian
Intermediate
Albanian
Native
References
References available upon request.
Timeline
Periodontal dental nurse
Harcourt Dental Clinic
04.2024 - 06.2024
Dental nurse
Acorn and Implant Dental Ltd
03.2022 - 08.2023
SVQ Level 2 - Dental Nursing Online Course
Learn Direct
03.2022 - 08.2023
Junior business analyst
Sieragency
12.2021 - 04.2022
Customer care agent
Vodafone Albania
04.2021 - 11.2021
Assistant financial analyst
Ministry of Finance and Economy
12.2020 - 03.2021
Master of Arts - Information Systems in Economy
University of Tirana ,Faculty of Economy
11.2019 - 10.2023
Financial analyst
Dobresh Ltd
10.2019 - 03.2021
Dental nurse
Dental Turk Albania
11.2015 - 10.2017
Bachelor of Science - Dentistry
Albanian University
10.2012 - 07.2015
Bachelor of Arts - Business Informatics
University of Tirana, Faculty of Tirana
10.2010 - 10.2019