LINUS NKEMACHOR
Dublin,Ireland
Summary
Highly skilled and motivated Electronics and Mobile Phone Technician with over 10 years of hands-on experience in diagnosing, repairing, and troubleshooting a wide range of mobile devices and electronic gadgets. Adept at providing top-quality technical support, ensuring customer satisfaction, and delivering efficient solutions in fast-paced retail and service environments. Known for strong problem-solving abilities, attention to detail, and a customer-centric approach. Currently expanding technical expertise through specialized training in Microsoft Data Centre Academy.
Overview
18
18
years of professional experience
Work History
Mobile Phone & Electronics Technician
Mobile Fashion Ltd
Dublin, County Dublin
11.2014 - 01.2024
- Delivered expert technical support and repair services for a variety of mobile devices, including smartphones, tablets, and other consumer electronics
- Diagnosed and resolved complex hardware and software issues efficiently, ensuring minimal downtime for customers
- Provided excellent customer service by clearly explaining issues, repair processes, and maintenance tips to clients
- Maintained and updated inventory of spare parts, ensuring timely availability of necessary components
- Worked collaboratively with team members to meet service targets and uphold company standards
Mobile Phone Technician
Atlas Fones
01.2006 - 06.2014
- Conducted in-depth troubleshooting and repair of mobile phones, including screen replacements, battery issues, and software malfunctions
- Assisted customers with inquiries, technical concerns, and product recommendations
- Developed strong expertise in handling various brands and models, staying updated on latest advancements in mobile technology
Education
Microsoft Data Centre Academy - Data Center Technician
Collinstown Community College
Dublin Ireland 09.2024 -
General Certificate of Education (WAEC, Ordinary Level) - Ordinary Level
St. Charles College
Abavo, Delta State Nigeria. 06.1982 - 07.1986
Skills
- Mobile phone and electronics repair
- Hardware & software troubleshooting
- Diagnostic and problem-solving abilities
- Customer service
- Communication skills
- Ability to work effectively in fast-paced environments
- Inventory management
- Parts ordering
- Teamwork
- Collaboration
Custom
Outside of work, I enjoy engaging in creative pursuits such as drawing and painting, as well as maintaining an active lifestyle through walking and outdoor activities.
Timeline
Microsoft Data Centre Academy - Data Center Technician
Collinstown Community College
09.2024 -
Mobile Phone & Electronics Technician
Mobile Fashion Ltd
11.2014 - 01.2024
Mobile Phone Technician
Atlas Fones
01.2006 - 06.2014
General Certificate of Education (WAEC, Ordinary Level) - Ordinary Level
St. Charles College
06.1982 - 07.1986
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