Summary
Work History
Education
Skills
Websites
Rewards & recognition
Personal Information
Languages
Interests
Timeline
Generic
LINDA ANN THOMAS

LINDA ANN THOMAS

Associate III Business Process Management
Athlone

Summary

Results-driven professional with over 5 years of experience in Business Process Management and PMO coordination. Proven expertise in managing administrative activities, enhancing operational efficiency, and improving KPI tracking methodologies. Skilled in revenue and invoicing management, resource allocation, and client communication. Strong communication, analytical, and problem-solving skills, with a proven ability to support senior management. Equipped with advanced expertise in data analytics, enhancing decision-making and process optimization.

Work History

Associate III - BPM

UST
7 2018 - 8 2023
  • Managed end-to-end administrative tasks, including resource onboarding, project allocations, and contributing to monthly revenue management of approximately $480,000 USD
  • Created and verified Service Orders and Purchase Orders, ensuring accurate invoicing and timely revenue recognition for a Global 500 customer
  • Ensured accurate revenue recognition and submission, maintaining consistency and compliance with financial processes
  • Submitted change requests, pricing sheets, and POs in Microsoft Dynamics for approval, ensuring timely processing
  • Coordinated project status reporting and managed project documentation, ensuring accuracy and accessibility for internal stakeholders and clients.
  • Performed program financial analyses and drafted both external and internal reporting for sector programs as required.
  • Supported financial forecasting, report preparation and annual operating plan development through targeted advice and collaboration.
  • Gathered, documented, and modeled data to assess business trends.
  • Assisted in budget development and financial tracking, ensuring resources were effectively allocated throughout the project lifecycle.
  • Enhanced stakeholder satisfaction by managing expectations and delivering results according to set timelines.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.

HR Intern

UST
01.2018 - 04.2018
  • Preparing & Categorizing HR FAQ's
  • Co-ordination between HR and Application Development Team
  • Testing Chatbot.

Education

Master of Science - Data Analytics

Technological University of The Shannon
Athlone
04.2001 -

MBA - Human Resource Management And Marketing Management

Mahatma Gandhi University
Kottayam, India
04.2001 -

Bachelor of Technology - Computer Science And Engineering

Mahatma Gandhi University
Kottayam, India
04.2001 -

Skills

    Program Management: Project Planning, Resource Allocation, Financial Tracking, Pre-sales & Pipeline Generation, Documentation Management, Meeting facilitation, Project Documentation, Stakeholder Management, Requirements Gathering, Time Management, Flexible and Adaptable, Data Collection, Team Coordination

    Financial Management: Invoicing, Revenue Management, Budgeting, Purchase Order Management, Revenue Recognition

    Data Analytics: Data Collection, Data Modeling, KPI Tracking, Reporting, and Visualization

    Techniques: Business Process Optimization, Stakeholder Management, Process Improvement

    Tools: Tableau, RStudio, MS Excel, MS Word, MS PowerPoint, Microsoft Dynamics

    Programming Languages: Python, R, SQL

    Fast Learner: Adapts quickly to new tools, processes, and technologies

    Strong Analytical & Problem-Solving Skills

Rewards & recognition

  • Nova Star (Born to Learn) for bringing allocations, invoicing, timesheet verification etc. under control and for proper coordination with various stakeholders.
  • Shining Star (Collaborate) for improving overall turnaround time of revenue and invoice submission.

Personal Information

  • Nationality: Indian
  • Marital Status: Married
  • Religion: Christian

Languages

Malayalam
Native language
English
Advanced
C1
Malayalam
Proficient
C2
Hindi
Advanced
C1

Interests

Baking

Interior Designing

Drawing

Timeline

HR Intern

UST
01.2018 - 04.2018

Master of Science - Data Analytics

Technological University of The Shannon
04.2001 -

MBA - Human Resource Management And Marketing Management

Mahatma Gandhi University
04.2001 -

Bachelor of Technology - Computer Science And Engineering

Mahatma Gandhi University
04.2001 -

Associate III - BPM

UST
7 2018 - 8 2023
LINDA ANN THOMASAssociate III Business Process Management